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which one first

Discussion in 'Bidding & Estimating' started by robison_01, Feb 23, 2009.

  1. robison_01

    robison_01 Junior Member
    Messages: 16

    got a customer for 3 years every thing smooth got a new customer willing to pay more but both wants to be first on list?
  2. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    Tell them their first.
  3. robison_01

    robison_01 Junior Member
    Messages: 16

    not really the prob but got 8 houses in between not going to run all over the town
  4. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    They don't need to know that. Most of the time you won't even see them.
  5. Burkartsplow

    Burkartsplow PlowSite Veteran
    Messages: 3,246

    Grandview is right, I never see my clients. Maybe once or twice a season.
  6. Snowaway

    Snowaway Senior Member
    Messages: 248

    Rotate them back and forth. Start one way then the other.
  7. JDiepstra

    JDiepstra PlowSite.com Addict
    Messages: 1,780

    Well what are these places? 24 hr gas stations or businesses that open at 8AM? Makes a huge difference. Just use common sense.
  8. QuadPlower

    QuadPlower PlowSite.com Addict
    Messages: 1,056

    Do you need another truck to cover the new account?

    Otherwise they are all first.
  9. scottL

    scottL PlowSite.com Addict
    Messages: 1,613

    You can try your best but, you'll never, ever make everyone happy at the same time.

    If one really wants to be put up on the list maybe tell them pay more and then tell the next guy you'll cut him a little discount from the up charge of the first guy. Dunno ... We try to rotate, balance opening hours and staff .... and still sometimes that she devil pounds her mystic snow upon us at the worse times.