A brand spanking new small office building just opened up. We are referred by the local landscaper. We lock in our contract for plowing and salting. Owner expresses concern with new grass installed and possible damage. I reassured them we will install plenty of markers. 26 to be exact. Small lot, but lots of cut ins and funky layout. We,ve done one 10" storm and probably 4 small plow and ice storms. So I get a call today, saying they want to cancel services for this weekend. Potential big storm is coming though. I said I know your office is closed, but you cant just let it go. Extreme cold temps are following this storm and it may freeze solid. They explain they just dont want us to come this weekend only. My spidey senses are going off and I get real. I asked if they were unhappy with any part of our service. They had no complaints. If it's not the service, then it must be the price? They responded by saying they have always rented office space in the past and these costs were included. Now its extra and its adding up. I'm thinking , we havent had much snow this season.. But long story short, they found a cheaper guy they wanted to try out. TRY OUT? So I'm suppose to sit back and do nothing on this big storm coming.....on a more relaxed weekend time frame.....and leave my stakes in for someone else? So I ask you guys, what would YOU do at this point?