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Western Products: Tornado Spreader Performance Issues

Discussion in 'Commercial Snow Removal' started by WesternProducts, Feb 26, 2007.

  1. WesternProducts

    WesternProducts Sponsor
    Messages: 127

    To Western Tornado Customers...

    In certain situations, we have experienced performance problems with the initial production of Tornado electric hopper spreaders. We would like to apologize for any inconvenience or customer issues that have arisen due to this situation. Western Products takes full responsibility and is committed to correcting this issue. These problems are unacceptable and uncharacteristic of Western Products.

    We have assembled upgrade kits that are available to install in all Tornado units sold this season. The installation of this upgrade kit will bring the performance of your spreader up to the standards that are expected on all Western products.

    If you are experiencing any performance issues, please call the Western outlet where you purchased your Tornado spreader for an appointment to have this upgrade kit installed on your spreader at no charge.


    Western Products
  2. Bry@n

    Bry@n Senior Member
    Messages: 159

    That may be good to hear. I for one, backed off buying a Tornado because of the issues operators were experiencing. Be good to see how this turns out.
  3. Keltic

    Keltic Junior Member
    Messages: 25

    Good move, excellent to see a company stand by their products, now what about the handheld controller on the MVP?? Cheers K