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The harness for the controller has 2 square 4 pin connectors. Are they connected to the correct locations? They can be switched and connected wrong.
 

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I sold a plow to a guy and he had a “plow installer” install it. It didn’t work so I told him to bring it to me. That was the first thing I checked and it was connect wrong!!! Guy thought I sold him something defective!
 
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