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Weekend from hell, 150 drives, 5 lots, 1 truck...

Discussion in 'Commercial Snow Removal' started by PTSolutions, Feb 7, 2010.

  1. PTSolutions

    PTSolutions PlowSite.com Addict
    Messages: 1,537

    fyi: this is not here to complain just sharing my experience lol

    we were sposed to head up to chicago for my uncles bday party this weekend but had to stay hope b/c of the predicted snow fall of 1-3" on friday night.

    Wed.: Transmission on the 02 HD goes out.

    Thurs. Took 02 HD in to shop for tranny. Told them we need it for Saturday cause of the big storm coming friday night. Get a call saying that its gonna cost $2100 for trans and all new lines. They say parts will be in friday and truck will be done saturday. and that the passenger side motor mount is bad and axle is leaking, I told them we would take care of that and just do the trans.

    Friday Afternoon: Shop calls says truck will be ready sat by noon, and they had to replace the u joints cause they were seized, add another $200.

    Friday night: storms settles over and starts shyting on us.

    Saturday early morning: Head out to start our route at 2am. Me and my dad are in our Superduty, brothers in the 98 dump. Calls around 3am saying the truck is leaking oil. We go home, get about 10qts of oil and meet up with him. Oil cooler lines rusted through and were leaking. Sent him home to get some rest, I would finish half my route and then go home and switch drivers.

    Saturday morning: Drives take 2x longer with 6-10" of accumulation and streets are not touched. I finished about 60 drives in 4-5hrs. Switch with my brother and I try and get some rest. Phone rings off the hook and im having to explain to my clients what happend, they understand. Try to call the trans shop, no answer.
    One of our lots calls and says they have a party at 2pm and people will be there round noon to start setting up. I decide to drive our RC100 to the lot to try and get things started and hopefully buy some time till the trans shop calls and says trucks done. Luckily the lot is only about a mile away and i have 2 speed, my dad is escorting in a truck behind me. The ASV only has a 72" GP bucket b/c i wasnt planning on using it for snow this season. Get to the lot, my dad was gonna run and pick up some diesel and stop by the trans shop to see whats up. While he was gone i start cleaning up and 15min in I see steam coming from the motor. I shut her down and open the cowl and the coolant was boiling over. Let her sit for awhile till the rad cap got cooler then started her up and no lights etc... starting clearing more snow keeping an eye on the cowl and gauges and she ran fine for the rest of the day so I assume it was a stuck tstat or something. Dad comes back and says theres no one at the trans shop. I call a couple friends with plow trucks and they said theyd help us out in about 45min after they were done with their accounts. Finished up that lot in time for the party and I jump in our buddies truck and start helping my bro out with the rest of our driveways.

    All our resi accounts got finished by 4pm and i grab my superduty and start the other parking lots we have that dont have a time restriction. All is said and done i walked in the house around 9pm sat night and have been up since 9am friday morning. The superduty performed flawlessly had hadnt been shut off at all during the entire 15+ straight hours of plowing it was doing.

    the trans shop will get an earful from me monday. gonna change out the oil cooler lines on our dump as well and get everything back to tip top shape. It was one hell of a day, my eyes started playing tricks on me, at one point everything had a reddish tinge to it then later on every cars headlights seemed to be glowing green.

    Shite happens and you just gotta roll with the punches. I was mostly upset at the trans shop b/c if they would have at least called me sat morning and told me they were gonna close cause the storm and our truck wont be ready i would have understood and had been able to line up some extra help earlier that morning rather than later. We specifically told them we needed it by sat and they said it would be done.

    how was your guy's weekend?
  2. V-Boss

    V-Boss Member
    Messages: 30

    Wow, glad to hear you got through it. The first day we got snow this season, it also shyt on us about 8 inches in a matter of about 3 hours. I go out to my truck in the morning, put her in 4 wheel drive, the damn transfer case shifter snaps off on me. So I get under the truck, tried to get it into 4-wheel drive, got in the truck, says it's in 4 wheel. So I take off to go down and then up the hill to get from my garage to the street, suddenly it feels like it's in neutral and I got stuck in the middle of the valley.

    My dad's truck (Chevy in my sig) was parked about 45 mins away, I wasn't planning on needing it, but it was ready to go just in case. Anyway, I borrowed my family's Ford Explorer, threw a snowblower in the trunk, and blew snow for 8 hours straight and had to leave my commercial lot for the next morning when I had my dad's truck. I did 25 driveways with a little Toro S-2400 snowblower in 8 inches of snow, and get this, I found the snowblower for free at the side of the road. I was grateful that it worked and kept working.

    I got my truck fixed shortly after that, but man, the smallest thing goes wrong and you're SCREWED.

    Needless to say, my dad's truck is now parked at my house and ready to go :D
  3. Jguck25

    Jguck25 Senior Member
    Messages: 594

    that sounds like a huuge mess. but it seemed to work out in the end, seems like you have decent clients too.. but i would have to say that you were asking for it.. owning chevys to do a job like plowing.. what were you thinking :laughing::laughing: haha im just messing around im probably going to get a lot of **** for that
  4. DugHD

    DugHD Senior Member
    from Maine
    Messages: 420

    Protouch- weekend from hell is a understatement. Its a bummer pushing when your tired and under stress and all screwed up ,but the winners get through it. Good job!:drinkup:

    ADLAWNCUTTERS Senior Member
    Messages: 212

    I'm glad you got it done.I have had my diesel super duty go for over 24 hours straight.They take the abuse.You my friend are a getter done kind of guy.I laugh at people who cry about the plowing bill.They don't know or understand what we do.WELL DONE..
  6. deere615

    deere615 2000 Club Member
    Messages: 2,919

    Good story glad you took the time to write it. I got a couple from this past week along with pictures I will get up eventually. Nothing broke down on me thank good but both trucks got stuck a couple times spent endless hours pulling people out plowing and phone rang off the hook this whole last week
  7. PTSolutions

    PTSolutions PlowSite.com Addict
    Messages: 1,537

    thanks guys! i know we have all been in similar situations before and thats what makes this site great.

    i re-read through my original post and i must have still been affected by the lack of sleep lol. my grammar and sentence structure are terrible!

    lil update:
    The reason the shop was closed was because the owner had kidney stones and on saturdays its just him and his wife in the shop, so she had to take him to the emergency room and he has the keys to the shop. After they explained it, i really couldnt be mad at them anymore, just like i say, shite happens!! they knocked a 100 bucks off and replaced the trans cooler for free and used the top of the line u joints.

    on monday we replaced the oil cooler lines on the dump and now she back in shape!

    we got a steady snow over 24 hours between tues and wed so we made sure we were on top of our game and gave the clients excellent service.
  8. buckwheat_la

    buckwheat_la 2000 Club Member
    Messages: 2,254

    sometimes things aren't half as bad as we like to think, i am glad that the guy had a good reason and that he did right by you
  9. Brant'sLawnCare

    Brant'sLawnCare PlowSite.com Addict
    Messages: 1,756

    Wow, sounds like me last year. Lol. It's so hard to go on when stuff like that happens. Sometimes you just wanna quit. But great job hustling and getting through it.
  10. sven1277

    sven1277 Senior Member
    Messages: 498

    I feel for you. Had a similar situation last year. Tranny went in the middle of a storm in the middle of a street blocking all traffic. My ss was out of commission at the same time too. Was down from 4 to 2 plow vehicles. And I had newbies for plowing. This year has been a dream in comparison. All you can do is hope your clients understand.