Hello all. I am new to this forum. I have just started plowing snow this season and, as I go through this season I am quickly becoming aware of certain problems I hope you may be able to help me with. Though my experience is extremely limited at this point I will help others out as much as possible.
We have a very profitable account for whom we do their snow (and landscaping). This is one of the few accounts we have that really try to do things properly. We have had a lot of little 1/2-1 inch events this year. Most accounts ignore them and wait for them to melt. This account has us apply calcium chloride every time. As a result, they have spent a lot of money and appear to becoming, justifiably, concerned over the $$$ at this point.
We were called to go there Monday night to apply calcium again. This time we were told by the association president to only apply it to the roads, not the walkways. The snow on the roads was a little too heavy in some spots for the calcium to melt it all. I plowed a couple of these areas; no big deal at all. As I was doing this I began to think about my liability in this. If we are ordered to perform a service that will not eradicate hazardous conditions, we may be on the hook if, god forbid, there is a problem. Yet we were told to do it that particular way. Should I or have any of you refused to perform any services unless the services are what you deem is appropriate given the presented conditions?
Also, once we apply the calcium it, obviously, melts the snow (or the sun may melt the snow during the day as well). Then we have run off which washes away the calcium. The run off then refreezes at night. Short of going back every night is there anything anyone has done to help prevent this? Liability concerns once again.
Thanks!
P.S. The property manager called us the next morning to go back and do the walkways and whatever else needed to be done to rectify hazardous conditions. Do it once, do it right!!
We have a very profitable account for whom we do their snow (and landscaping). This is one of the few accounts we have that really try to do things properly. We have had a lot of little 1/2-1 inch events this year. Most accounts ignore them and wait for them to melt. This account has us apply calcium chloride every time. As a result, they have spent a lot of money and appear to becoming, justifiably, concerned over the $$$ at this point.
We were called to go there Monday night to apply calcium again. This time we were told by the association president to only apply it to the roads, not the walkways. The snow on the roads was a little too heavy in some spots for the calcium to melt it all. I plowed a couple of these areas; no big deal at all. As I was doing this I began to think about my liability in this. If we are ordered to perform a service that will not eradicate hazardous conditions, we may be on the hook if, god forbid, there is a problem. Yet we were told to do it that particular way. Should I or have any of you refused to perform any services unless the services are what you deem is appropriate given the presented conditions?
Also, once we apply the calcium it, obviously, melts the snow (or the sun may melt the snow during the day as well). Then we have run off which washes away the calcium. The run off then refreezes at night. Short of going back every night is there anything anyone has done to help prevent this? Liability concerns once again.
Thanks!
P.S. The property manager called us the next morning to go back and do the walkways and whatever else needed to be done to rectify hazardous conditions. Do it once, do it right!!