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Discussion in 'Commercial Snow Removal' started by clncut, Dec 27, 2004.

  1. clncut

    clncut PlowSite.com Addict
    Messages: 1,121

    For those who clear sidewalks for residential customers.....

    Most of my customers want me to shovel their walks for them. I have an old murray snowblower that works great for clearing the walks but is a little noisy as its getting quite old.

    Last night I did not start plowing till 930 PM and felt that using the snowblower would probably upset some of my customers due to the noise. So I decided I would shovel the walks for courtesy to my customers.

    What do you guys do for clearing walks early in the morning or later at night? Do you just plow the drive and come back at a later time for the walks. Not sure what to do...but I do know that shoveling walks really blows!! :nod: Thanks.

  2. The Boss

    The Boss 2000 Club Member
    Messages: 2,099

    I clearly explain to my customers that most snow removal is done at night. If they want their walks done, they will be done when I get there no matter what time it is. No complaints so far.
  3. cet

    cet PlowSite Fanatic
    Messages: 7,257

    Walkways are too much work. I have a $50,000 truck sitting in the driveway while I use the $15 shovel. Most walks take as long as the driveway so when I tell them it is double if they want the walk done, they seem to have the energy to do the walks themselves.
  4. 04superduty

    04superduty PlowSite.com Addict
    Messages: 1,354

    i also didnt want to wake people up so i started to shovel. after about 5 minutes of shoveling 4" of heavy wet snow i went to my truck, put the shovel back and un loaded my snowblower. 5 minutes later i had finished the walks. so far no complaints at all.
    people should under stand that snow removal happens at night like Boss said.
  5. Vaughn Schultz

    Vaughn Schultz PlowSite.com Addict
    Messages: 1,565

    In an odd way, I this that it is kind of nice when they wake up a 4:00 am to the sound of a snowblower. Letting them know that some one is out there (freezing) taking care of them. Doing the work so that they don't have too, allowing them to continue laying in the nice warm bed :sleeping: . Kind of comforting in some way :rolleyes:
  6. snowbankr

    snowbankr Member
    Messages: 49

    If I'm up and clearing their walks, they're up too!! They even pay EXTRA to hear the hand held blower at 3 AM. Some have even commented that they like knowing that they can get out when they have to go to work. And the world continues to revolve!!!!
  7. glenspot

    glenspot Senior Member
    Messages: 255

    I have to agree.
  8. clncut

    clncut PlowSite.com Addict
    Messages: 1,121

    I agree with all of you....But, I should have directed my question somewhat better....

    What about all of their neighbors, has anyone ever had their neighbors complain. I have some friends who have been questioned by the police for noise ordinances.

    Im just going to fire up the snowblower next time and take my chances! Thanks for all of your replies.

  9. mickman

    mickman Senior Member
    Messages: 118

    That's a good point. But then ''those people" are just pissed because they can't afford the service, and have to drag they're lazy warm ass outside
    and get cold and wet.........waaaaaaaaaahhhhhhhhhhhh
  10. bolensdriver

    bolensdriver Senior Member
    Messages: 603

  11. Rustbucket

    Rustbucket Junior Member
    Messages: 25

    A picture's worth a thousand words, huh? Bolens? :salute:
  12. bolensdriver

    bolensdriver Senior Member
    Messages: 603

    Yep, I use it for my sidewalks. I don't care if it's noisy, if they want sidewalks plowed, I use it. I've used tractors without a muffler before, no complaints.
  13. NJ Plowman

    NJ Plowman Senior Member
    Messages: 794

    We subscribe to the other side of the coin...we park the trucks with the strobes on and unload and use the blowers. We make all kinds of noise, and when neighbors look out the window they see our name and number on the trucks. They usually call us the next day so that we can do their walks when we do their neighbors! payup
  14. earthwerks

    earthwerks Junior Member
    Messages: 16

    Around here most guys use ATV's to do sidewalks. Me--I refuse to do them--nobody wants to pay for that extra service and when I tell them residential service goes for $75 an hour and $100 for commercial they say they'll do their own. I agree with the guy and the $50,000 truck. I'm 42 and those days of getting out of the truck to do anything by hand is many years bye-bye.
    Plus I'm not about to expsose myself to lawsuits because the sidewalk wasn't cleared like they thought it should have been (slip and fall). That's the same reason I don't salt; my insurance agent told me that if they hear that I am even thinking about salting my liablilty insurance premium will double. In Michigan basically the law is that whoever (contractor, business- or home-owner) puts down the final step of eliminating the danger from snow or ice they basically "own" the liability to it. Just ain't worth it to me.
    Last edited: Dec 29, 2004
  15. dlcs

    dlcs 2000 Club Member
    Messages: 2,160

    We do the same, works great at getting more customers.