Got a call the other day from a lady who wanted an est. for plowing. She is a customer I would like to have because she is lives within my route. She also asked my to look at her sons driveway which is about a mile outside my route. I looked at his driveway and saw potential problems...not much room to put snow. Also, it will be very time consuming. I would have to charge 3x my normal rate for driveways. I politely explained to the guy my concerns and asked him to look for another contractor. When the mother found out she was disappointed. She has not yet signed up w/me and I hope I didnt blow my chance because of the son. I am building my business and would like a very tight route arround my house. This ladys account would help because it is on a strret where i have none yet. If I get hers I know I could get some of her neighbors. Did I make a mistake here? If so could what could I do to fix it? Have you expierenced this type uf situation? What did you do?