do you guys that have resi customer bases treat every customer differently? or does everyone get the same treatment. if its snowing all day, i clean drives in the morning before they go to work, and in the evening before they get home, so they arent packing down/walking through snow. today a lady called saying its still snowing outside and i shouldnt plow untill its done. i dont have time to keep 20 different people on 20 different schedules doing it 20 different ways.