Question on residental snow removal

Discussion in 'Residential Snow Removal' started by Shotz, Nov 6, 2019.

  1. Shotz

    Shotz Junior Member
    from Iowa
    Messages: 5

    So how do you guys/gals go about if you blow a driveway and your done and moved on and later on the plow comes by and plows the bottom of driveway in. how do you tackle that? Do you charge to go back and if so full charge/ no charge?
     
  2. Hydromaster

    Hydromaster PlowSite Veteran
    from 406
    Messages: 3,734

    How does the company you work for now handel it.?
     
  3. jonniesmooth

    jonniesmooth PlowSite.com Addict
    Messages: 1,880

    On seasonals coming back is included. On per service we charge.
     
    Shotz and Hydromaster like this.
  4. OP
    OP
    Shotz

    Shotz Junior Member
    from Iowa
    Messages: 5

    They charge hourly so if they go back they get charged.
     
    E-Town likes this.
  5. OP
    OP
    Shotz

    Shotz Junior Member
    from Iowa
    Messages: 5

    Not doing seasonals this year and I was on the same page as if i got to go back I would charge again. Cant sit around waiting on plows to hit the streets.
     
    E-Town likes this.
  6. Mr.Markus

    Mr.Markus PlowSite Fanatic
    Messages: 11,618

    You need to chat with the customer, explain the way it works and your viewpoint.
    I clear drives once per storm with a check through the following day.
    Some of mine on main st have county doing roads multiple passes, town doing sidewalk multiple passes, between the 3 of us ill be damned if im going to be the gopher.
     
    Cali.5Ton, BUFF and Shotz like this.
  7. NYH1

    NYH1 2000 Club Member
    Messages: 2,462

    I go back and clear the bottom of the driveways up after the city/town/county plows go through. It's included in the agreement.

    NYH1.
     
  8. theplowmeister

    theplowmeister 2000 Club Member
    from MA
    Messages: 2,863

    I include going back to takr care of town street plows in my price.
     
  9. Randall Ave

    Randall Ave PlowSite Fanatic
    Messages: 11,429

    Now I know why when plowing roads, the homeowners always give me a number one hand signal.
     
  10. Randall Ave

    Randall Ave PlowSite Fanatic
    Messages: 11,429

    If you are charging by the storm, the customer has to understand that if you have to return, there will be a charge. Remember you are not doing this for a hobbie.
     
    E-Town, 1620cwj, Shotz and 1 other person like this.
  11. BUFF

    BUFF PlowSite Fanatic
    from FR NoCo
    Messages: 24,982

    When I was plowing HOA roads if a driveway was cleared I’d put the plow in scope to reduce the amount of snow that spilled into the driveway. Figured since were paying for me to plow their road I’d be nice.
     
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  12. Mr.Markus

    Mr.Markus PlowSite Fanatic
    Messages: 11,618

    ????!
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    BUFF likes this.
  13. HadiCoop

    HadiCoop Senior Member
    from Ontario
    Messages: 259

    It is not included in our seasonal contracts. If it’s really bad, I’ll go back and clear out the end so they can get in/out of their driveway. But the smaller snowfalls we don’t go back for, we’ll get it the next time around.
     
  14. BUFF

    BUFF PlowSite Fanatic
    from FR NoCo
    Messages: 24,982

    Low wind / drifts areas you can get away with that. We can get 4-6" then have the wind kick up later in the day or next day or so and have to deal with drifting in areas prone to drifting resulting in 16-20"drifts . You need to be paid a minimum cost per hour for that service.
     
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  15. HadiCoop

    HadiCoop Senior Member
    from Ontario
    Messages: 259

    I have one account on the edge of town that gets some good drifting but it never hinders the end of the driveway.
     
  16. TwiceStroked

    TwiceStroked Member
    Messages: 80

    Thats only the ones that have to pick up their trash from their front lawns after You launched their cans....
    Been there, done that and then Laugh like the mailman from Funny Farm.
    The only fun I had from snow & ice.
     
    lj martin likes this.
  17. E-Town

    E-Town Member
    Messages: 31

    IF i have to go back I charge. I have a Term of service Page on my website
    and when Approving an estimate and before paying their invoice they see it again clearly.
     
  18. Aprobleptos

    Aprobleptos Junior Member
    from Ontario
    Messages: 1

    It's already on the contract that once I'm done my list I will recheck the properties for left over snow from the town plow. I make sure to tell my clients this and they all agreed that it's a great idea and that's worth my bit higher than average pricing. Doesn't take a long time at all and it make us look better while making a bit more money too. Makes sense to me.
     
    HadiCoop and jonniesmooth like this.
  19. Indycorp

    Indycorp Member
    Messages: 78

    You guys are way off base. $100 for the driveway, A case of Sam Adams or Yards Brawler to re-open said driveway. Cmon now...
     
    wifitz likes this.
  20. Cali.5Ton

    Cali.5Ton Member
    Messages: 52

    I offer to do a charge By the push for driveways not on my route for the front of driveways after municipal plows, minimum 2 push $10 a push - the next day, for irregulars, usually a backdrag to get any overnight precipitation then push the front berm all out of the way....

    For regulars if I’m in area I do for free onnthe way back from finishing for the day . And if I’m out again the next day for earlier ones I’ll tag them too,
     
    Last edited: Feb 13, 2020