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Pro Plus controller problem....

Discussion in 'Western Plows Discussion' started by INTEXT, Nov 22, 2008.

  1. Here's the scoop.......

    I have a brand new Western Pro Plus (7.5ft) with Western wings on it. I am having a problem with the Cabcommand hand held controller.

    It works perfect for approx the 1st hour of plowing, but after about an hour, it will periodically start to:

    1. Angle left when I press Raise.
    2. Not raise at all
    3. Raise when I press right.

    When any of these problems happen, if I wait about 1 minute without pressing anything, it will return to normal function.

    I spoke to my Western dealer and their answer was " we have never had ANY problems with the new cabcommand controllers, so you will be our guinea pig"..... WTF!!!!

    As I said this is brand new - had it about a month and have plowed with it approx 30 hours so far this season. I think Western should just swap it for a new controller but from what I heard, the policy is to rebuild the existing one with new "guts" instead.

    I also am not convinced it is just a controller issue, maybe a solenoid problem???

    Advice, comments, suggestions...........................................................Has anyone else had any problems with the new series from Western?
  2. B&B

    B&B PlowSite Fanatic
    Messages: 12,777

    With your various combinations of mis-functions it's highly likely that the controller is in fact the issue.

    To perform some of these incorrect functions your describing you'd have to have multiple valves causing issues...and they'd also have to at times be stuck open..and other times be stuck closed, which is very rare. Plus the fact that "doing nothing" fixes it makes a valve issue very unlikely.

    The newer hand helds do seem to be more reliable than those of not too long ago, but guys still have occasional issues with them.
  3. timberseal

    timberseal Senior Member
    from 46385
    Messages: 247

    Two year warranty should have the exchanged no questions. I would raise some hell.
  4. On my way to get the new controller now, after raising serious hell.