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New Bobcat had a Nuclear meltdown!

Discussion in 'Heavy Equipment' started by WIPensFan, Jan 26, 2012.

  1. WIPensFan

    WIPensFan PlowSite Veteran
    Messages: 3,594

    On Monday I was at my condo account doing some clean up work with my new S185. This machine has 4.5 Hrs on it. It's kept in their underground parking area when not in use.I was originally there to salt, as we had freezing rain that night. I ran it for a half hour and then went to the back parking area to clean out a few vacated parking stalls. I dumped a bucket of snow out at the top of this hill leading out of the parking lot, I had the arms 3/4 of the way up and the snowbucket tipped all the way down. Meltdown time!! Warning signal starts blaring, the bucket and arms won't function, but the motor is still running. So, I turn it off and then restarted to see if that helps, Nope! So then I figure I need to get it to a parking stall and out of the way. I start down the hill and 10 seconds later, it comes to an abrupt halt and won't move anymore. It ends up in the middle of the drive lane ( of course!! ) I was able to open the door just enough to get out under the arms( amazing how skinny you can get when you panic! ). I honestly though I was stuck in there. I could have pulled the back window exit, but didn't want to. Dealer came and picked up the machine that morning and fixed it yesterday. Needed a new Hydraulic pump. They said the bad one had a tube that connects to the reservoir that wasn't "sweated" to the pump?? The dealer was great in getting it fixed up, but they should be. Kinda derails my theory of keeping my equipment new so I don't have to deal with breakdowns.:dizzy: I'm really glad this didn't happen in the underground parking, I'm guessing they would have had to fix it under there. It was quite a Monday!:help::D
  2. snocrete

    snocrete Banned
    Messages: 2,862

    That sucks Greg.....but it sounds like you had excellent dealer support in getting your BC back up & running quick....plus its warrantied. Quit being a ram rod, and you wont burn $ h i t up.
  3. WIPensFan

    WIPensFan PlowSite Veteran
    Messages: 3,594

    I know...I gotta learn to be more careful!;)

    NICHOLS LANDSCA PlowSite Veteran
    Messages: 4,362

    The same type of thing happened to my 247 when it had 30ish hours, the allen headed bolts that hold the pump together were over torqued from the factory. Cat knew of the problem but it was a repair upon failure deal. The Cat dealer was great about picking up, loaner, and dropping off. That is why dealer support is ALWAYS better then brand, ie what's the better plow?
  5. Kickin Grass

    Kickin Grass Member
    Messages: 39

    I got a T-320 had 192 hours on it and the right drive motor went out. One day out of warranty. $9500.00 to get it fixed. Dealer went to bat for me. Bobcat paid for the drive motor, I paid to have it put in. $1,100.00. (291 hours) Last week the computer in the joy stick went out. $750.00 to get it fixed. Lost control of the bucket and lift arms.
  6. blowerman

    blowerman PlowSite.com Addict
    Messages: 1,275

    Who's the dealer? Bobcat's of Madison?
  7. WIPensFan

    WIPensFan PlowSite Veteran
    Messages: 3,594

    And now I'm starting to get worried! That's not a good story.

  8. Kickin Grass

    Kickin Grass Member
    Messages: 39

    Wish I never traded in my 873. had 4000 hrs on it and never had a problem with it. Eat tires up like nobody's biz. But it ran when you needed it.
  9. Eronningen

    Eronningen Senior Member
    Messages: 447

    Pretty sure my neighbor had a new machine with the same problem the early winter
  10. Neige

    Neige Sponsor
    Messages: 2,215

    That sucks, glad it did not happen at 2am in the thick of things. This is the one thing that annoys me the most, maybe its just me but it used to be when you bought something new you expected to have no issues with it for the first 2 years at least. There was a great sense of security that you could count on that piece to be trouble free and it usually was. These days I no longer have that feeling, with so much being electronic, machines fail more often and sooner. I find it unacceptable when they know of an issue, but wait for it to break before fixing it. They do not get it, we are counting on our equipment during the storms, a breakdown especially on a new machine can do irreparable damage to our image. On a light snow year like this year, drop the ball once, and it could cost you that account, and maybe that account is the reason you bought that new equipment.
    Hopefully you will get many years of trouble free use from your SS.
  11. WIPensFan

    WIPensFan PlowSite Veteran
    Messages: 3,594

    Well said Neige, and thanks for the comments.

    For someone like me, who doesn't put many Hrs on my machines, but depends on them at certain times, it's scary to hear of all these problems. By the time I see problems at certain Hr intervals, the machine will be out of warranty, but yet relatively new.
  12. GrowingSeasons

    GrowingSeasons Junior Member
    Messages: 26

    Thats why you need a lot of back up equipment and sometimes even a back up for the back up. security in numbers is how i look at it... break downs are just part of the territory! glad to hear your back up and running!
  13. WIPensFan

    WIPensFan PlowSite Veteran
    Messages: 3,594

    I agree with you 100%. Thanks.
  14. Neige

    Neige Sponsor
    Messages: 2,215

    That is true to an extent, but there is something wrong when we expect new equipment to break down. Now I am not saying a flat tire or operator error. I mean the hydraulic pump stops, or the power steering lets go, fuel pump etc. These are all items that should last for thousands of hrs, but once again this one lets out at 45 hrs. What really makes me mad is when they know of an component that is unreliable but wait for it to let go before changing it. I am not buying a DVD player at $80 bucks and it stops working and ruins movie night. I talking about a brand new machine at 70 grand, and some do hicky lets go and the machine is useless. Then their mechanic tells me, yeh this is the 5th one I change this year. :realmad: Today I am in a position that when I buy a brand, I make sure they have a backup for me if mine goes down. If not I move on to the next vendor. Its amazing what they are willing to do for a sale sometimes. Our work is very time sensitive, and our clients are not forgiving.
  15. blowerman

    blowerman PlowSite.com Addict
    Messages: 1,275

    Wow, are you writing from experience?
    Honestly, I couldn't agree more. To spend the money on new, then have it not work is a waste. Makes me think I should just by used.
    So: A brief story on my Brand new Deere 444k. Got the machine in early spring on loan/rent to finish out the season. It was to replace the 344j that I made clear I wouldn't buy after having never ending problems. I'll skip the problems all summer in this tread, fast forward to this winter. Staged the machine at a large account around Christmas. Hadn't snowed before that so it stayed inside my shop. As usual, weather for new years day, scattered snow showers with a dusting. 8:00 at night, I swear there's 2" on the ground. Figured some accounts we'd salt away, then I'd call in a sub or two and run the wheel loader myself to clean 4-5 places. 9:00 p.m. Sunday new years night, hop in the machine, push the green button once, computer cycles on, hit it again and barley a click.
    Did I tell you how much I love spending over six figures on new machines to have them not work. Called the services manager and expressed my disappointment. Finished out the night with a truck and subs.
    The last few times they've called for snow, the Deere dealer, Brooks has made a special visit to make sure my machine starts before a flake even falls.
    Other then that, it's really a nice machine to run.
    Last edited: Feb 6, 2012
  16. trqjnky

    trqjnky Senior Member
    Messages: 620

    I have an 2000 case 1840 with 6600 hours on it that ran flawlessly for 3 days pushing a 9ft bladeand stacking snow. Lol, just had to rub some salt on the wound.
  17. WIPensFan

    WIPensFan PlowSite Veteran
    Messages: 3,594

    You lost me at "Case". :jester:
  18. trqjnky

    trqjnky Senior Member
    Messages: 620

    actually, i think you lost me when i drove past you and around the corner, and exited out my door by lowering my operational lift arms.lol

    that is scary, thinking you could be stuck inside a burning pile of bobcat. eek
  19. siteworkplus

    siteworkplus Senior Member
    from mass
    Messages: 514

    "Case" short for "just in CASE you can't find a real machine." CAT RULES
  20. peteo1

    peteo1 PlowSite.com Addict
    Messages: 1,660

    ^^^^couldn't agree more LOL!!!! oh how I hate a case but at least they built a solid backhoe. Then there's bobcat who hasn't built a quality machine in.....well....