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Discussion in 'Commercial Snow Removal' started by lumps, Nov 12, 2008.

  1. lumps

    lumps Senior Member
    Messages: 365

    So, I had a person email me asking how much to plow his driveway for the season. I write back and tell him it'll be X dollars. He replies with "I will be agreeable to [50 less than X] dollars, thank you."

    So, at what point did snow removal become a negotiable price? I can see it on large businesses, but a regular driveway, seriously?
  2. Kramer

    Kramer Senior Member
    Messages: 386

    Now thats funny.

    Next time I get gas for the truck, I will be agreeable to pay $0.65 /gallon.

    Ask him if he wants you to do his walk for free while you're there!

    Some people have more balls than brains.
  3. IMAGE

    IMAGE Sponsor
    Messages: 1,747

    haha ha ha!!!

    tell him about your referral program and that he can get a account credit or a gift certificate to Applebee's for each person he refers that signs up.
  4. bribrius

    bribrius PlowSite.com Addict
    Messages: 1,609


    heres one for ya.
    guy asked me last week to do his driveway. here how it went.

    him . "are you looking for more accounts this year because i am looking for someone for my driveway?"

    me. "me, I could use work, depends on the drive where is it?"

    him. "im just down the road and around the corner. I just want someone to plow the drive and in front of the mailbox".

    me. "okay. let me know exactly where it is and when i drive by i will take a look. let you know."

    him. "What do you charge?"

    me. "by the push. For each time i plow. how much would depend on your drive." (i could tell he didnt really understand this)

    him. "so what do you think you will charge? Im willing to pay 25. I would say 15 but i understand it cost you money for gas and wear and tear."

    me."that is a little low. Your killing me. I think im all set."

    him. "well i dont have anyone else. They guy who did it last year didnt really want to do it and doesnt want to this year."

    me. "How come he doesnt want to do it?"

    him. "He just doesnt. Didnt really tell me he just doesnt."

    me "i will take a look when im going by and let you know."

    him." Its real easy. Just the drive and in front of the mailbox. You dont even have to come if there isnt much snow."

    me. "I really would need to look at it or have at least a idea what plowing it would take. I really dont know."

    him. "Do you have a business card or can i get your phone number?"

    me. "I dont have business cards and i dont think i have a pen on me, we can figure it out later."

    him "does so and so have your phone number? (another drive i plow). I will give you a call."

    me. "yeah they have it."

    him "well im not paying more than 25. I will give you a call later about it."

    That is pretty close to how the conversation went. see how ambitious i am about taking this drive?
    Last edited: Nov 12, 2008
  5. FordFisherman

    FordFisherman PlowSite.com Addict
    from 06611
    Messages: 1,613

    Bri, are you sitting at home waiting for the phone to ring? LOL Its funny how you can spot the chiselers in the first 10 seconds of a conversation....I hate that s#%t!
  6. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    Everything is negotiable. It's just a matter if you want to.You could always bump the price up 25.00 and tell them if they sign now you'll lower it 25.00 .

    MAR4CARS Senior Member
    Messages: 246

    We get that alot in my area.I would rather stick to my price and not get the driveway than sit there and bargain.After the first time you accept their negotiated price they will always do it for other services as well.The reason i gave them the stated price is because that is what i'm worth.
  8. adksnowo

    adksnowo Senior Member
    Messages: 370

    Maybe the price is open to interpretation. But it is your business, your costs are somewhat fixed and he still needs his driveway done. Wait 'till the first snowfall & tell him it is now $30/push!payup
  9. JDiepstra

    JDiepstra PlowSite.com Addict
    Messages: 1,780

    So what did you do?

    Personally, IF I needed the work and IF I thought I could still make money off the account I MIGHT counter offer to meet him in the middle, or offer the price break if he gets you a couple other customers close by. This person will probably be the PAIN IN THE NECK calling you all the time about the inch on his driveway when you clearly explained what a 2 inch minimum means. Or, just tell him that at the price he offered, he will receive a lower level of service.
  10. bribrius

    bribrius PlowSite.com Addict
    Messages: 1,609

    and im beginning to think im not going to make it in any type of service work.
    Im just really not liking people in general. Probably why i dont have much for work this year. Im getting bad about it.
    Almost like i think they should pay me just to have them ask me about plowing something.The conversation itself is work for me. :dizzy:
    Nevermind waiting by the phone i usually dont pick up the phone at all i ignore it. Someone says they dont need me to plow, part of me is thinking "the money would have been nice" and the other part of me is thinking "thats wonderful, one less thing i have to concern myself with and one less person i have to deal with."
    For some reason i just dont care at all. I think im getting antisocial.:rolleyes:
  11. adksnowo

    adksnowo Senior Member
    Messages: 370

    Now your being a true Mainer. I think the term is "taciturn"!
  12. FordFisherman

    FordFisherman PlowSite.com Addict
    from 06611
    Messages: 1,613

    Hey Bri-Felt the same way abut 2 seasons ago. Then I found this site and with the info I've learned (especially the pro wings) honestly it made it enjoyable again. Sounds like burnout to me. Hang in there,man. Once the snow flies you'll feel better.
    Last edited: Nov 12, 2008
  13. Woodland

    Woodland Senior Member
    Messages: 269

    I think bri is definitely suffering from burnout but it has nothing to do with plowing - it is MAINE. People here have become so cheap. Especially the implants from out of state. They are use to paying high prices down in Mass. or NY or wherever and then come to Maine and think were just a bunch of rednecks who will work for peanuts. I hate to jump on the anti tourist bandwagon but... Welcome to Maine, now go home!
  14. Woodland

    Woodland Senior Member
    Messages: 269

    Ooops, forget to answer the original question....

    I don't think there is anything inherently wrong with negotiating, but don't tell me what you are going to pay, 'cause I've got better things to do than bend over!
  15. FordFisherman

    FordFisherman PlowSite.com Addict
    from 06611
    Messages: 1,613

    I forgot to answer too. I usually ask 5 or 10 bucks more than I'll do the job for and back off the price for if I can tell the person is a PIA or going to chisel me down. Most times you can tell by the questions they ask but sometimes its not so easy. Negotiating is an art, you gotta make the customer believe their getting a deal.
  16. JDiepstra

    JDiepstra PlowSite.com Addict
    Messages: 1,780

    I hear what you are saying man. Truth is, most people are really just morons! I mean that 100%.
  17. Farm Boss

    Farm Boss Senior Member
    Messages: 183

    Why stress about this?? Leave the morons be, stick with your price, and you will get the customers that are the good ones. The ones that want the plowing done right and you make a profit. Allways going to be screwballs that want to deal, I say let them.
  18. hydro_37

    hydro_37 PlowSite Veteran
    from iowa
    Messages: 3,790

    Dang am I glad people here just ask what it will cost and pay it. I don't even call ladt years customers to ask if they want it done again this year. 90% have already called me and the other 10% I know want it done. Thank God for small town business.
  19. cretebaby

    cretebaby PlowSite Veteran
    Messages: 4,162

  20. lumps

    lumps Senior Member
    Messages: 365

    Unfortunately, I've gotta go with it. Can use more work right now. It's a pretty easy driveway, probably my easiest really. And yeah, hope he doesn't expect me to clear his sidewalk or anything, haha.