Ok guys. I could use some advice on how to handle this problem.
I picked up a new account last season. It's a coffee shop/restaurant. Get paid by push, cash. This year the owner bought a plow truck, to do it himself. He(owner) goes away every weekend, and asked me to maintain the lot when he is gone. So far this season had to do it once.
This last storm I stop by @ 5am to do 1st push. Shop open @ 6am-12 Sundays. I can see marks it was pushed the night before, figured the owner did it. Anyways there is 3-5" on the ground and I clean it. Come back @ 10am(snowin heavy) and make another pass. Decide to come back after closing and clean up.
Take care of other customers. Storm ended around noon. Go back to clean it up around 2:30pm, and the lot is already done. Obviously now I am not happy...
Stop in this am and ask for the owner. He's not back yet from N.H. I leave a message with his employee. She tells me she just had a customer in. Claims he was by yesterday with time to kill, and plowed the lot as a favor to the owner.
How would you guys handle this. I have my own thoughts, but would appreciate idea's from you guys.
Thanx
Dave
I picked up a new account last season. It's a coffee shop/restaurant. Get paid by push, cash. This year the owner bought a plow truck, to do it himself. He(owner) goes away every weekend, and asked me to maintain the lot when he is gone. So far this season had to do it once.
This last storm I stop by @ 5am to do 1st push. Shop open @ 6am-12 Sundays. I can see marks it was pushed the night before, figured the owner did it. Anyways there is 3-5" on the ground and I clean it. Come back @ 10am(snowin heavy) and make another pass. Decide to come back after closing and clean up.
Take care of other customers. Storm ended around noon. Go back to clean it up around 2:30pm, and the lot is already done. Obviously now I am not happy...
Stop in this am and ask for the owner. He's not back yet from N.H. I leave a message with his employee. She tells me she just had a customer in. Claims he was by yesterday with time to kill, and plowed the lot as a favor to the owner.
How would you guys handle this. I have my own thoughts, but would appreciate idea's from you guys.
Thanx
Dave