More bad press for lowball plowers

greenquestlawn

Senior Member
Location
Muskegon, Mi
Did you see him on TV Tom?

Man I would hate to be that guy. Camera pointed right at him as he plowed. This complaint seems to come up every year around Grand Rapids. It happens alot here too. In fact that is where I pick up most of my accounts. I have done a great job of raising prices to a comfortable level on the heels of "bad" plowers.

I do like to hear someone always seems to come in and take care of the person who gets skipped.

I just hope this doesn't turn into a witch hunt for all plowers.

I know you and I have discussed "another" company and I am meeting with them on Fri to talk about it.
 
OP
PINEISLAND1

PINEISLAND1

PlowSite.com Veteran
Location
Western Michigan
Yeah Todd, I watched that on tv a couple diff times! What a mess. You kinda feel for the guy, because breakdowns have happened to most of us at one time or another, but after they worked him over, they found out he was unlicensed, and probably uninsured as well. Last year it was Sno-Biz they were following around!

Sounds like a potential storm for us coming. Tell EG that if they need to farm out stuff on the north end or maybe Wyoming we could help them get through. Let me know how it goes.
 

Mick

PlowSite.com Veteran
Location
Maine
I agree he gave the industry a black eye, but how about letting the customer share in the blame. They hired an unlicensed contractor. Probably got a cheaper price, so to save money....

As the guy who hired me yesterday said "you get what you pay for".
 

Big Todd

Senior Member
I've seen those news reports as well. That guy will have a hard time getting accounts in the future if he doesn't change his name...

I've been half tempted to write a TV 8 an email telling them to do a story on plowing companies that bust their a$$es and do a good job. Maybe even invite them to ride with me for a 15 hour stint and see what it's like...

Oh well, might as well save my breath.
 

greenquestlawn

Senior Member
Location
Muskegon, Mi
Hey Big Todd,

Where are you at?

You sound close to me. I would love to find some guys around here and get together sometime this winter and do lunch.

The main problem the other LC had with them stories is that the news came across as telling people to just call the better business bureau if they have a complaint.

I feel they should first call the company and then, if the problem persists, then call the BBB

This would be scary if everyone quit calling the company and just called the BBB.

I feel better this year knowing that I have some guys that would gladly bail me out of a jam if I needed. (Tom being one:D ) If I were to have a break down at least I know I could "call up the reserves)
 

Big Todd

Senior Member
That's just it, Most people with any common sense would contact the company or person they hired FIRST? Besisdes, if you don't get a complaint now and then, you're just not working hard enough:D . Keep the beuracracy out of it and let us do our job.

By the way, greenquestlawn, I'm in Grand Rapids - northeast side. I think that the comradere between snowplowers is great. I know a bunch of guys around town and even though we compete against eachother for bids and all, I would not hesitate to call them friends. And yeah, I think it would be a great idea to get a bunch of plowers together for lunch.
 
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