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Melting/Refreezing...Do you go back out?

Discussion in 'Commercial Snow Removal' started by huskertaz, Dec 12, 2005.

  1. huskertaz

    huskertaz Junior Member
    Messages: 6

    Ok. I have some apartment complexes that called me today. The story is that it snowed 5 days ago. Today they called and said that I should be out there checking for ice when it thaws and refreezes in the mornings. Does anyone do anything like this? I went out and put some more sand and salt down to make them happy, they are paying for it. There was no snow on the parking areas, it has been melting for three days with temps over 35. The melting is from piles and from in between cars.
  2. Stoney

    Stoney Member
    from NW OHIO
    Messages: 37

    Give em what they want and send them the bill!!!
  3. Laughterman

    Laughterman Junior Member
    Messages: 19

    We have a few high maintenance clients who want us to do that as well. We do and they pay for it. Nothing like making money when the snow isn't falling. payup
  4. Mr.PLOWSI

    Mr.PLOWSI Member
    Messages: 33

    Yes I do,

    My commericals want me to come out to salt there walkways after they are cleaned up. I couldnt believe how much ice I had after the last storm in NYC. After 4.5 inches of snow it rained and that made everything very wet. The second the sun went down everything iced up. I re-salted every one and salted a little more than I usually salt so it would melt and dry up. The wetness became soild ice. Do it and don't even think about charging them, no one wants a lawsuit,
  5. Jpocket

    Jpocket Senior Member
    Messages: 302

    I think this is normal for a full service account, just make sure if it's not in your contract they are willing to pay for it.
  6. huskertaz

    huskertaz Junior Member
    Messages: 6

    Thanks for the help and information. One other thing. Should I tell the prop. manager to post signs for the residents to move their cars so we can clean up the spots better. That would also reduce the amount of ice from melting. Some people move their cars when we are there to cleaned spots. Is this logical or not even worth the try. Otherwise, they expect us to shovel between EVERY CAR.
  7. Frozen001

    Frozen001 Senior Member
    from Rome NY
    Messages: 908

    I used to plow out an apartment complex.... but I also worked there as a maintenance man so we would clear spots as people moved them.. Policy was if you did not more your car the spot would not be cleared... people would eventually catch on... I actually preferred it when the people would wait until we cleared all the empties then move there card to those spot then we could clear again... But you would always get the guy who would barley clean off his car to move it then ounce he got to the clean spot would brush everything off the car... talk about the urge... :mad: :realmad: :angry:
  8. Winter Land Man

    Winter Land Man Senior Member
    Messages: 723

    I usually check commercial accounts daily to see if there is ice on them... I know I've had to salt one place once at night and once in the morning.
  9. little pat

    little pat Member
    Messages: 83

    Definitely go back and do what they ask for, just make sure to bill them for the service. Good to make money in between snowfalls.

    TRUE TURF LAWN Senior Member
    Messages: 290

    what he said.
  11. snoluvr

    snoluvr Senior Member
    from RI
    Messages: 266


    Always plow the snow uphill..You know you will be in for constant sanding.My accounts require being sanded at each change of shift, and they pay.
  12. greenworldh20

    greenworldh20 Member
    Messages: 84

    what does your contract state?

    it all depends what your contract states...this is the reason why we have 'contracts'...it states what you are 'contracted' to do.

    if you haven't addressed this, then you should create a 'change order' and put the 'changes' in writing. therefore, you will have no problems.

    just my .02

  13. SnowGuy73

    SnowGuy73 PlowSite Fanatic
    Messages: 24,870

    Yup, thats right..payup