Lost account coming back?

Mick

PlowSite.com Veteran
Location
Maine
Some of you probably remember me getting a rural library last year. This year the new president took bids. When she contacted me for one, I asked for a spec sheet. She said they don't have one. I offered to help her develop one so everybody would be bidding the on the same thing. She informed me she had experience with bids and knew enough to be able to compare bids. She wanted a seasonal bid. I worked up a seasonal bid with specifications regarding area to be plowed, times in relation to hours of operation etc. She wanted separate bids for plowing and sanding. So I sent in two bids and I specified that if I didn't get the plowing, I withdrew the bid for sanding.

About Nov 1st, I got a letter that they had gotten a lower bid.

We got 2-3 inches last night. Library opens at 10:00 on Sat. I drove by and it hadn't been plowed. By some coincidence, I had driven in the library lot just ahead of last year's president's wife who was opening. She asked if I was there to plow. I said "No, I got outbid" I expained that I really wasn't upset at getting outbid - that's business. Then I told her "If you want some one to really take care of your lot like last year, give me a call". Gave her my card and left. She was not happy tromping through 3" of snow. Went by a couple of hours later and it still wasn't done.

What I didn't say was "YOU GET WHAT YOU PAY FOR".

Maybe I'll get it back in mid-season? Maybe next year?
 
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Mick

PlowSite.com Veteran
Location
Maine
It didn't get done at all. Now it's a frozen mess with tracks. My guess is that's a lesson learned about seasonal pricing without contracts and specifications.
 

cat320

2000 Club Member
Location
stoneham,ma
Hey Mick now is a good time to call and offer your salting services;) but at a higher price and tell them to look at your jobs from that storm and see nice clean lots for job ref.
 
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Mick

PlowSite.com Veteran
Location
Maine
Thanks, cat320, but all they have to do is remember from last year. And they do.:D
 
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