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how you charge?

Discussion in 'Commercial Snow Removal' started by TPS Alberta, Nov 22, 2010.

  1. TPS Alberta

    TPS Alberta Member
    Messages: 44

    So lets say that you are plowing a lot for $80 per service. Instead of waiting for the storm to end before plowing, you decide to stay on top of it and plow half way through, and once again at the end. Would you guys just charge for one service or would you charge for both times you came out?
  2. Rc2505

    Rc2505 PlowSite.com Addict
    Messages: 1,245

    If your there twice, then you should charge twice.
  3. eshskis

    eshskis Senior Member
    from 4
    Messages: 138

    If 2 visits are justified you bill 2x's
  4. theplowmeister

    theplowmeister 2000 Club Member
    from MA
    Messages: 2,617

    I think you answered it in your original post.

    I charg per event not number of times visited.
  5. serafii

    serafii Senior Member
    Messages: 287

    We charge monthly. So the less snow the better.
  6. erkoehler

    erkoehler PlowSite Veteran
    Messages: 3,279

    Every time you plow at your predetermined trigger depth is a separate per push service charge.
  7. hydro_37

    hydro_37 PlowSite Veteran
    from iowa
    Messages: 3,790

    each time we plow....we charge
  8. EdNewman

    EdNewman Senior Member
    Messages: 254

    We charge based on event total to eliminate that whole mess.
  9. Wayne Volz

    Wayne Volz Senior Member
    Messages: 694

    per plow

    We charge per plow. For us that would be two invoices sent out. However, that does not mean it is right for you. Set your contracts up to fit your specific needs.

    Good luck.
  10. TPS Alberta

    TPS Alberta Member
    Messages: 44

    Thanks for the input. Big help! I think, I will change things to a per-push so that if we reach our trigger twice then we will bill twice.

    Thanks guys!
  11. deereequipment

    deereequipment Member
    Messages: 90

    It all depends on how YOU set up your agreement.
    I charge by the measurement, so I can plow as often as I want, or am able to.
    It doesn't lock me in for "having" to plow 3 times, if the storm is so intense and we can only do it 2 times. It will still be the same amount of snow pushed, whether you plow it once, or if you plow it 10 times.
    It's much harder to push 10 inches of snow, than it is to push 5 inches of snow, so if the storm is so intense that you can't get there until the end, why would you do all that work for less money?
  12. Wayne Volz

    Wayne Volz Senior Member
    Messages: 694

    Great point

    You are exactly correct about protecting yourself on the volume of snow being pushed. We base our per push pricing on 4" or less of snow and also cover our flat rate pricing with an 8" threshold. If we do have excessive snow very quickly, we have the right to let our hourly rate prevail. It's all about the way the contract is written. So many variables in this business.
  13. nac lawncare

    nac lawncare Junior Member
    from ohio
    Messages: 8

    If I visit one of my commercial lots twice during one event then I would bill for two pushes. I set my contract to a two inch trigger. Sometimes I will visit a lot 2 or 3 days after a push just to clean drifts etc. and wont charge. Most people would charge everytime they set foot on a property. The biggest thing I've learned is that if your there multipe times during an event, log the times that you were there and the services you provided, that way when you send out your invoices you can add all that information and there will be no questions. Some of my commercial lots dont need plowed in some instances and may just need sidewalks salted in the morning. More often then not I will log this service in my invoice but I wont charge for it. I feel it helps when you've had the same customers for years and you show that you are giving them somthing for free it will help when you renew the contract the next year. I normally do the same thing for a church that I plow, if its icy for Sunday morning service then I salt sidewalks etc,. and in some instances there will be no charge. Id rather give away 500 lbs of salt during a season then lose a multi thousand dollar contract. Just treat your customers right, if the lot needs plowed then charge them, thats what they hired you for and they know that if there lot is clean then there open for business and they are makin money. If you treat them right then they will treat you right.
  14. adan

    adan Member
    Messages: 36

    It cost money yourself money everytime your machines go out. So you have to charge or atleast factor it in. We the contractors don't control the weather. If it say starts snowing at midnight and a business opens at 8 and the snow wont stop till later in the day. You have to make sure its done by opening time, and then if it snows enough to hit your trigger again, then you have to head back out..
  15. Longae29

    Longae29 PlowSite.com Addict
    Messages: 1,953

    All depends on the hours of operations of the customer, and the wording of your contract.

    If its a 9-5 type of operation, and you plow 2x overnight to "keep up" with the snow, I don't see how you could possibly bill for 2 plowings.

    If its a 24hr operation, and you plow 2x to keep snow from building up on the property, then yes, by all means charge 2 times
  16. Tubby's Snow Plowing

    Tubby's Snow Plowing Senior Member
    Messages: 199

    Depends how you word your contract.

    Does your "per service" mean per visit to plow?

    Does your "per service" mean per storm?

    One you will make money. One you might break even or lose money.
  17. adan

    adan Member
    Messages: 36

    Thats why you have to try and plow certain sites as close to opening time as possible not 8 hours before it opens during a huge storm. Then if it continues on snowing throughout the day pass your snow trigger amount you have to charge to go back. You don't control the snow flow remember.
  18. buckwheat_la

    buckwheat_la 2000 Club Member
    Messages: 2,254

    Definetly charge 2x, you guys get lots of snow up there, there has to be a expectation from your client that sometimes it well need to be done more then once in a day.
  19. slave2lawns

    slave2lawns Member
    Messages: 46

    Well said !!! Customers want to feel like your taking care of them. It always helps especially when it comes time for a new bid. There are soo many guys out there looking @ your accounts , you have to make yourself stand out as to why you should they keep you opposed to giving someone else a shot especially if they come in a lot cheaper than you.
  20. TPS Alberta

    TPS Alberta Member
    Messages: 44

    The reason I am thinking of going hourly is that I will always be set covered no matter how much it snows. If I end up pushing after a heavy snowfall I will still make money even if it takes longer. I never thought about charging on an accumulation basis though. How do you guys charge by accumulation?

    Also, Let's say you guys have a trigger of 4", and it reaches the trigger of 4", and then snows another 2" after that. Will you guys A) wait till the end of the storm to plow all 6" or B) will you plow when it gets to that 4" trigger, and then ignore it if it snow another 2" afterwards? (I know 2" is pretty negligible im just trying to make the numbers easy). I have always been curious how other guys do this.