Some days your the windshield..... others you're the bug.LOL Follow up. Not the same customer.
> Dear Customer:
> Please find attached your invoice for services from Mr. Markus Maintenance. If you have any questions or concerns please feel free to contact us.
> Thank you for your business
> We look forward to being of Service to you in the future.
> Mr Markus Maintenance
Subject: Re: Invoice from Mr Markus Maintenance
Is there a reason why this is almost twice what it was last time?
Mr. Markus <wrote:
Your last invoice was 2 years ago, material has gone up in aggregate and salt since then.
The last sanding you had was $XXX+Tax. It was while you were away and part of a daily snow route that you had previously arranged so the truck was already loaded doing multiple properties. Februarys ASAP call out involved loading the truck for only your property, and unloading it again with any excess. The price of that service was $XX more (not double) than a prearranged scope of service price including my material increase, which i think is fair. If you find it excessive please let me know.
Mr. Markus Maintenance
That was a fair explanation…thanks
Is it just the road or whole property? Do you have to salt it? Why wasn’t it done yet did they stiff their last provider?
Ill say this though I’m not dropping my plow for less than a grand on that. Your opening yourself up to liability and accountability for $300? No way man.
Haven't made out invoices in two weeks, got a 20T eager beaver needs a RE6 valve. Got as town truck with a broken cam support bracket, a Western uni that the little snap rings for the oil pump gear are missing, got ground up and are thru the valve block. Three inspections over the weekend.What’s on the docket today?
read this last night and thought about this morning, you have broken down and stated what rattles around in my head the steps need to deliver product and service. I feel like I should print it off and when question about pricing hand it to them. thank youJudging from the berms on the side someone has opened it before. .. thats not natural drifting. Nice sunny day, I would do it and take my time, clean it up and charge accordingly. I wont quote him a price but Ill give him a minimum price and go from there, not responsible for damage to hidden objects or driveway material.
This stuff cost you, charge 3-4 times your normal rate.
Yesterday was a nice day, i had an email at 7am for a sanding job. I was already home from my site checks and washed the truck at the spray and wash on my way back. First time caller, never been there before, looked it up on google. Less that a yard of pickled sand ($35 my cost + my storage for on hand) quoted $240 + tax.
They were quite appalled... What they saw was me drive in, and out in under 10 min.
What they didnt see was me start the truck fill out my log, drive to the shop, start the loader, unlock the sand shed, load the salt, put the loader away, relock the shed, drive to their property, sand, drive back to the shop, unlock the shed, spin off the excess back into the shed, relock, drive back to the house via the spray and wash.
Email was ASAP and I delivered. I thought $250 was cheap for someone who procastinated on the ice and left it until a sunny day. Try to get a plumber out in less than an hour. I seriously have my doubts about peoples appreciation of what it is we do.