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Glass broken all over clients driveway

Discussion in 'Business Fundamentals' started by cmo18, Dec 16, 2008.

  1. cmo18

    cmo18 Senior Member
    Messages: 815

    Hey, I drove by one of my driveways tonight and the tenants have broken beer bottles all over 1/2 the driveway. The landlord has 8 houses with me, can I refuse to do this house due to the glass? I can still plow one push but where theres glass I'm scared the plow wont collect it all and my tire will get the rest. What would you guy do?
  2. ColliganLands

    ColliganLands PlowSite.com Addict
    Messages: 1,854

    i dont think i would chance it. go with something like you will not service the property untill the glass is removed or charge them extra and remove it yourself
  3. StoneDevil

    StoneDevil Senior Member
    Messages: 516

    call the landlord and tell him whats u have there
  4. LawnProLandscapes

    LawnProLandscapes PlowSite.com Addict
    Messages: 1,129

    exactly, i would contact the landlord, or even the tenant themselves to see what the story is. it might not even have been the tenants doings, it could be the local drunk cruising around and disposing of his bottles . :rolleyes:
  5. Woodland

    Woodland Senior Member
    Messages: 269

    I would not talk to the tenants about the issue. Go directly to the landlord. I do a few apartment buildings myself and my relationship is with the landlord only. If a tenant approached me with a problem or issue, I would direct them to contact the landlord, so I do the same.
  6. plownoob

    plownoob Senior Member
    from ny
    Messages: 128

    yeah, would make sense to talk to the guy that signs the checks.
  7. kashman

    kashman PlowSite.com Addict
    Messages: 1,070

    take your backpack blower and blow the glass off the drive should take all of 2 min
  8. McGaw

    McGaw Senior Member
    Messages: 221

    Hey guys,
    I just had a similar accident happen with wood. Not the first time it's happened on this property. This is the 13th. Only place it's ever happened. Their dog apparently pulls wood from the wood pile and plays with it, leaving it whereever. Just wondering if anyone has any forms? Like would I use a liability form of some sort? I've mentioned this to the h/o but they said that it happens all the time to snowblowers and I should be buying lot's of pins because it happens at everyone's house. Maybe so, but enough is enough.
    Thank you,
  9. BlackIrish

    BlackIrish Senior Member
    Messages: 902

    If your price reflects time and mat'l for shear pin replacement most storms, great.
    If not adjust price or ditch customer, you're not making a dime at that site.
  10. McGaw

    McGaw Senior Member
    Messages: 221

    I'm making more than enough, it's just more of a pain in the butt haveing to stop, get the pins, replace them, etc.
    Does anyone have any forms?
  11. I'd be telling them that this can't continue because if you have to keep changing pins then that causes downtime. Time is money.
  12. McGaw

    McGaw Senior Member
    Messages: 221

    Thanks. I've explained it too them. One more time and I'm done, unless they're willing to sign a form saying that if anything is broken at their property then they will be paying for parts and mechanic. I will inspect my machines before I go to there property and after I leave.
  13. Hunter9

    Hunter9 Member
    Messages: 64

    Could you just word it so that any damage caused by hidden debris in the snow (i.e. kids toys, wood, garbage, etc) will be the responsibility of the homeowner, paid in full upon receipt of repairs.
  14. McGaw

    McGaw Senior Member
    Messages: 221

    I actually haven't gotten anything written up just yet.
    The only other problem is that my friend would be the one doing the repairs, and he wouldn't be able to give a receipt because it would just be under the table money. He doesn't own a business or anything.

    Is he able to make his own receipt?
  15. E.D.

    E.D. Junior Member
    Messages: 16

    In my opinion, if your wanting to go the legal route and make them sign a form, then you owe it to them to go to an actual business and get the correct repairs done, and provide them with a reciept from a business, not just your buddy who can charge whatever he wants. just my .02 though, let us know how this turns out