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Extreme snowplowing ripped of customers

Discussion in 'Commercial Snow Removal' started by grandview, Feb 14, 2011.

  1. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    My area is just full of wonderful people,

    Attorney General Sues Extreme Snowplowing

    By WKBW News
    Bio | Email

    Attorney General Sues Extreme Snowplowing
    January 26, 2011 Updated Jan 26, 2011 at 4:35 PM EST

    Attorney General Eric T. Schneiderman announced a lawsuit against the owners of Extreme Snowplowing for taking thousands of dollars from Western New Yorkers for snow removal services and failing to plow their driveways. More than 400 customers prepaid the company for snow removal services that they did not receive following several recent storms. Schneiderman made the announcement at a press conference at the Attorney General’s regional office in Buffalo during his first visit to the region since taking office to meet with the regional staff.

    If you have questions, you can call (716) 853-8404.


    "Anyone who endured this most recent series of storms, particularly here in Western New York, knows that snow removal is not a luxury, but a necessity," Attorney General Schneiderman said. "Showing an utter disregard for the safety of its customers, Extreme Snowplowing literally left hundreds of Western New Yorkers out in the cold. Many of these victims are elderly, some need in-home care, and some simply lack the physical capacity to shovel snow themselves. This is completely unacceptable, and we plan to leave no stone unturned to seek justice in this matter."

    Last fall, Scott Romero and Richard Marrapese, owners of Extreme Snowplowing, received approximately $100,000 in advance payments from more than 400 consumers in Erie and Niagara Counties for driveway plowing services.

    In the first four days of December, Buffalo and surrounding communities in Erie and Niagara Counties experienced the region’s first significant snowfall of the season. As several feet of snow fell, customers who prepaid for services expected to have their driveways plowed. However, Romero and Marrapese failed to honor their contracts by either not plowing driveways at all or only plowing on one or two occasions, leaving customers stranded.

    Consumers, frantic because their driveways were not being plowed, repeatedly called the company only to receive no answer or a voicemail box that was "full." Many residents had no other recourse than to incur an additional expense by finding other snow plow operators to provide the services for which they had already paid to Extreme Snowplowing.

    Extreme Snowplowing also defrauded customers by misrepresenting itself in advertisements. Local newspaper advertisements for the company claimed they were fully insured, had 24-hour radio dispatch response and 15 trucks available. The Attorney General's investigation found that all of the claims were false and further revealed that they only had six trucks, used pre-paid cell phones making them difficult to contact, and were not insured for the work they actually preformed.

    "Consumer fraud impacts our daily way of life. I encourage people who feel they've been victimized or scammed to let us know. I'm here in Western New York to make clear that our offices are accessible and responsive to the consumers we protect and serve," said Attorney General Schneiderman.

    The lawsuit was filed on Monday in New York Supreme Court in Erie County, and seeks restitution for consumers, injunctive relief, and penalties. The Attorney General's office is also seeking a temporary restraining order that would prohibit the owners of Extreme Snowplowing from destroying records or freezing their funds.
    The case was handled by Assistant Attorney General James Morrissey and Senior Consumer Fraud Representative Karen Davis under the supervision of Acting Attorney General for the Buffalo Regional office Michael Russo.
  2. Fourbycb

    Fourbycb Senior Member
    Messages: 578

    I hope and pray extreme snow plowing gets what is due to them
  3. IMAGE

    IMAGE Sponsor
    Messages: 1,747

    What kinda ppl you hanging around GV?
  4. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    I learned how to do all this from some guy named icey from NJ

    THEGOLDPRO PlowSite Veteran
    Messages: 3,136

    i coulden't imagine having 400 accounts and only making 100k for the season. thats only $250 bucks per house for the entire season.
  6. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    Seasonal plowing price 179.00

    THEGOLDPRO PlowSite Veteran
    Messages: 3,136

    the entire state of NY is low ballers?
  8. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    They all come in from CT.

    THEGOLDPRO PlowSite Veteran
    Messages: 3,136

    lol you wish, if we had cheap prices like that in CT to contend with i wouldent get out of bed to plow.
  10. jklawn&Plow

    jklawn&Plow Senior Member
    Messages: 469

    When I saw Extreme add in the paper I figued they would get a lot of callers.

    $250 per season tends to work out to $100/hr if you have a lot of concentration.
  11. Summerlawn

    Summerlawn Member
    Messages: 62

    It is easier to steal a little from a lot of people rather than a lot from only a few.
  12. JTVLandscaping

    JTVLandscaping Senior Member
    Messages: 862

    400 driveways at contract price??? I charge something per push...I'd rather they owe me money than me owe them work, just so when I realize I'm a dirtbag lowballer and hang myself, they can't sue my dead body.
  13. jklawn&Plow

    jklawn&Plow Senior Member
    Messages: 469

    The overheard on taking the time to get paid or even driving to get cash is a waste of time. They advertised $179 starting price in add in paper. This area you see driveway seasonal from $205-$315 generally for 3-5 minute jobs.
  14. Drakeslayer

    Drakeslayer 2000 Club Member
    from Carver
    Messages: 2,803

    How can I become an Extreme plower? I am thinking driving the plow truck while sitting in the passenger seat and running the controller, that would be Extreme.
  15. JTVLandscaping

    JTVLandscaping Senior Member
    Messages: 862

    I'll paint some flames on my truck...will that make me Extreme?
  16. dlcs

    dlcs 2000 Club Member
    Messages: 2,160

    If you are running from the attorney general and not plowing snow then thats extreme snowplowing. I bet he doesn't even have a snowplow.
  17. jklawn&Plow

    jklawn&Plow Senior Member
    Messages: 469

    It like the king has no cloths. What a great job clearing the snow-and its all still there. Extreme bandwaggon jumping. Invest all your social security in the stock market back in 2004 before our last recession.
  18. KMBertog

    KMBertog PlowSite.com Addict
    Messages: 1,129

    i heard that story when it was featured on a news piece up there in NY a while back. that really stinks. hope those guys get what is coming to them.
  19. R.G.PEEL

    R.G.PEEL 2000 Club Member
    from Toronto
    Messages: 2,196

    We have two companies doing a similar thing in Toronto. I plow comercial, but there is one old man, who got taken by these f&*ckin snakes, that lives around the corner from me. I plow his drive on my way home after my work is done. I try to do it for free because he's already spent good money on it. Sometimes he catches me before I can leave and throws 25 bucks in my window. Guys like this shine a bad light on an entire industry of hard working snowplowers. Gives us all a bad name when really they aren't even plowers!
  20. JD Dave

    JD Dave PlowSite Fanatic
    Messages: 11,194

    You mean your mom wouldn't get you out of bed for those prices.