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Exceptional dealer service

Discussion in 'Western Plows Discussion' started by Camden, Nov 21, 2007.

  1. Camden

    Camden PlowSite Fanatic
    Messages: 6,604

    Crysteel Truck Equipment in Lake Crystal, MN recently treated me exceptionally well on a recent purchase.

    I bought an MVP emergency parts kit and it was missing one of the components. I called them to explain the situation and they said they'd get back to me. Next day at 10am I had the part in my hands.

    To me that's the true meaning of "customer service". I'm glad to have such a great Western and Boss dealer so close to me.