Since GeoffDiamond posted here that he visited the Fisher snowplow manufacturing plant in Rockland, I thought I would see how my plow was made and pick up the book on the history of Fisher that he'd talked about. Since it's only about 35 miles, I was going that way anyway and I wanted to look into buying a sander/spreader, I thought I'd take care of everything today. When I got to the plant I was told they don't give tours and I could only get as far as the receptionist. Nothing on display except brochures and no one to talk to about the products. They don't carry the history book and I was referred to a bookstore uptown. To discuss the sander and spreader, I was referred to a dealer in another town, another approx 20 miles out of my way (one way). Total waste of time and gas since I already had the brochures. I wanted a demonstration and to discuss speader operation, controls etc. Made an attempt to find the bookstore and gave up. Followed directions to the dealer, but it wasn't where the receptionist said. In all fairness, I wasn't in a mood to give a lot of effort, either. Gave up and came back home. Still in a bad mood. If there is a Fisher rep on this site, I would suggest considering at least a representative display of the products where people could see them and how they operate. Dealers don't really have the time and facilities. Perhaps a glass window people could observe (at least part of) the manufacturing process. I bought my plow at OConnors in Augusta so I don't think I should go to another dealer for information if I intend to purchase from OConnor (they are much closer for service). I really fail to understand why the Fisher history book isn't available at the plant. And why was my experience so much different than GeoffDiamond's?
I am not a happy customer.
Mick
I am not a happy customer.
Mick