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Customer / Client Terminology

Discussion in 'Business Fundamentals' started by dakotaskustoms, Feb 5, 2012.


What do you call them?

  1. Customers

    14 vote(s)
  2. Clients

    10 vote(s)
  3. Others

    1 vote(s)
  1. dakotaskustoms

    dakotaskustoms Senior Member
    Messages: 100

    What do you call them? Customers or Clients?
  2. countryboy1365

    countryboy1365 Member
    Messages: 93

    I use client for the simple reason I have a few accounts that are more then snow removal they are year round contracts. I think of a customer as a one time deal. If i got flagged down to do a drive or a lot i would consider them a customer. Client to me seems like more of a long term deal. JMO
  3. BC Handyman

    BC Handyman PlowSite.com Addict
    Messages: 1,943

    I dont agree with country boy, I think the opposite. I call them customers cause I think of customers being cared for more then clients, if that makes sense. In other words, I look at customers as being a bigger part of business then being "just a client." I think of the term "client" as more of a legal/official term. Like in a court,doctor, dentist ect. JMO

    For day to day, paperwork, general naming I use the term Customer.
  4. HALH VT

    HALH VT Senior Member
    from Vermont
    Messages: 128

    I have been known to call them ******g ******es
  5. KBTConst

    KBTConst Senior Member
    Messages: 426

    I agree, To me a customer is someone I deal with all the time if I see them in the store or gas station I say hi to a client is not as personal.
  6. Glenn Lawn Care

    Glenn Lawn Care Senior Member
    Messages: 552

    I call them both.