Contract partial refund

Discussion in 'Business Fundamentals' started by DarkHorse, Dec 5, 2019.

  1. Listen Son, If the client gets slick and you end up going to court you going without a attorney?????? Oh I forgot your the Son of a attorney so your qualified and don't need one. :dizzy:
     
    Luther and Mr.Markus like this.
  2. Michael J. Donovan

    Michael J. Donovan Head Moderator, Online Communities Staff Member
    Messages: 2,374

    let's stick to the topic, enough with the uncalled for back and forth and the unwarranted attacks, etc.
     
    DarkHorse likes this.
  3. Avalanche 2500

    Avalanche 2500 PlowSite.com Addict
    Messages: 1,026

    Reach out / Search from the last poor Guy/ LAW suits who did his last yrs. Work and then some ! :drinkup:
     
    FredG likes this.
  4. You don't possibly think that the rest of us Contractors does not have a attorney involved with a snow and ice contract. Do you?
     
  5. My Boy in Webster reported to me there was 1.5'' of sleet.
     
    DarkHorse likes this.
  6. cjames808

    cjames808 Senior Member
    from SE WI
    Messages: 627

    I would consider dropping them.
     
    DarkHorse likes this.
  7. OP
    OP
    DarkHorse

    DarkHorse Junior Member
    Messages: 12

    I didn’t say my father. I said I’m the child of an attorney..... which is my mother. Apparently you need to brush up on your reading comprehension. Lol
     
  8. OP
    OP
    DarkHorse

    DarkHorse Junior Member
    Messages: 12

    I’m a woman and my lawyer parent is my mother, so.... wrong on both assumptions.
     
    Hydromaster, Philbilly2 and FredG like this.
  9. OP
    OP
    DarkHorse

    DarkHorse Junior Member
    Messages: 12

    There was. It was nasty. My clients are south of Webster, but there was a thick sheet of ice and snow on top. It was an ice rink. Made for a slow go even though I started early.
     
  10. OP
    OP
    DarkHorse

    DarkHorse Junior Member
    Messages: 12

    Didn’t insinuate that, slick.
     
    Hydromaster likes this.
  11. Michael J. Donovan

    Michael J. Donovan Head Moderator, Online Communities Staff Member
    Messages: 2,374

    enough, time to move on and back to the discussion
     
    Mark Oomkes and FredG like this.
  12. OP
    OP
    DarkHorse

    DarkHorse Junior Member
    Messages: 12

    Thank you. I decided to give him the three strikes option. At the next unreasonable outburst, it will be his last, at which time I will cut sling load. Always the early season purge....
     
  13. OP
    OP
    DarkHorse

    DarkHorse Junior Member
    Messages: 12

    Just trying to be fair give. That it’s the beginning of the season and I don’t want the headache.
     
    Hydromaster likes this.
  14. Oh sorry, typically Women don't live a snow and ice life style. Good for you I'm all for it. Good Luck
     
    Indycorp and 1olddogtwo like this.
  15. Mark Oomkes

    Mark Oomkes PlowSite Fanatic
    Messages: 33,602

    Pretty sure I wouldn't want you as my contractor, way too much attitude.
     
  16. MSsnowplowing

    MSsnowplowing PlowSite.com Addict
    Messages: 1,099

    well you have two choices.
    1. refund him the partial with a cancellation notice.
    2. keep him as he said he wants to stay with you.

    Me I would drop him like a hot potato with the threatening of a lawsuit and the AG and BB.

    Also get rid of the 7am clause in your contracts.
    Simply state you will start plowing at the trigger amounts and will continue until all clients have been serviced.

    lets us know what you do
     
    jonniesmooth and Mark Oomkes like this.
  17. Mr.Markus

    Mr.Markus PlowSite Fanatic
    Messages: 11,649

    I would give him the whole refund...
    "Sorry i cant cant you happy, good luck with your next contractor"
     
    Mark Oomkes likes this.
  18. GMC Driver

    GMC Driver PlowSite.com Addict
    Messages: 1,175

    "Sir, I took the liberty of forwarding your payment to our competitor Mr. Plow. He will gladly service your property for the remainder of the season. Have a great day."
     
    Mr.Markus and Mark Oomkes like this.
  19. Indycorp

    Indycorp Member
    Messages: 78

    I've been in business for 27 years. I have been in your situation a few times. From what it seems you are dealing with a residential property and homeowner. If it's a few hundred dollars, have your mother draw up a release and have him sign it and give a full refund. Every time I have gotten into an argument with a customer over money, it has always cost me more time and aggravation than it was worth. The guy sounds like a real slime ball. You would be better off. If it's a few grand, bury him in a snow pile LOL.
     
    FredG likes this.
  20. Hydromaster

    Hydromaster PlowSite Veteran
    from 406
    Messages: 3,765

    And seeing as this happening in the beginning of the season you did the right thing and you need to drop him.
    He’ll never be happy and in the spring if you dug up a little bit of lawn or hit anything you can be sure he’s going to have you Pay for having it fixed.

    If this happened in January or February I would drop him with no refund .

    Others may deal better with threats of being sued I don’t.
     
    Indycorp likes this.