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Discussion Starter · #1 ·
We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Our algorithm will serve a personal customized feed based on your prior engagement with content on the site. If you’ve liked and or commented, or are following certain topics that are of interest to you, similar content will appear at the top of the homepage.

Search
We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc. regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Management Team
 

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Discussion Starter · #2 ·
During your transition to the new platform, I will be here to help with any questions, help with navigation or how to do things, and listen to your feedback, so please don't hesitate to holler at me. I want to help. You can also check out our FAQs.

I do want to take a moment to introduce myself. My name is Cricket. When I was born, my father told his friends I was the ugliest baby he had ever seen and that I sounded just like a cricket (I was born with the hiccups.), so yes, I have been Cricket for a very long time now. I live just outside of San Antonio, Texas. I spend most of my free time outdoors and exploring the back roads. During late autumn, when it starts to cool down, I disappear from the world for a bit for camping trips and hiking.

Please don't be afraid to explore and test out things to see how they work on the site. :)

Although you can certainly use the "insert image" icon to upload an image to your post, you can also drag and drop it to the text editor or even copy/paste it into there!

You can easily share videos by adding the URL directly into the text editor!


Gif links from sites like giphy.com will display automatically by adding the gif URL directly in the text editor. Try it!


I am a huge fan of the dark mode for the community. What is your favorite feature?

The new forum software is still a work in progress.

We will be seeing regular updates, which are primarily fueled by community feedback. While that doesn't mean we can action every request, we will actively listen to the feedback and share it with the developers. We ask you to keep any questions, thoughts, or feedback about the new forum software in the Community Feedback thread to help us keep all the information together, so we don't miss anything.

There is still some work going on behind the scene, so you may notice some changes as we work.
  • It can take 24-48 hours for the site to finish indexing, so it may take a bit for search results to return accurate results, including showing all your threads/posts under your profile.
  • We will continue to clean up the order of the sections on the full forum listings page, so you might see some stuff move around.
  • We are reviewing permissions and special permission sections so let us know if you notice any issues that you would like us to look into.
I have worked with our community support team for seven+ years. I have worked with forums for closer to two decades. So I won't always know the answers to your questions, but I can find someone who does, as needed. ;)

- Cricket
 

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Is there any button to show all the latest posts, including already viewed ones, like on the old software?
 

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Also, it looks like all previously read threads are now showing up as unread - I assume there's no fix for that?
 

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Discussion Starter · #5 ·
Is there any button to show all the latest posts, including already viewed ones, like on the old software?
Also, it looks like all previously read threads are now showing up as unread - I assume there's no fix for that?
If you click on NEW in the upper right-hand corner it will display all new unread posts. HOWEVER, it can take the software a bit to learn what you have and have not read. Some folks click there the Mark All Read button to start fresh.

Let me know if you need help with this.

- Cricket
 

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Using the url:


Seems to do what the old "latest posts" button does - is there any way to add a button for that?
 

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Discussion Starter · #7 ·
Using the url:


Seems to do what the old "latest posts" button does - is there any way to add a button for that?
There already is. :)

Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.


This goes to UNREAD posts. If you click on Popular that may be what you are more familiar with.
Sky Font Circle Logo Number


- Cricket
 

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Email alerts show up as coming from "Snow Plow Forum" instead of "plowsite"
 

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Discussion Starter · #12 ·
Is the off-topic going to remain open to nonmembers, Visible and accessible when not logged in or is it gonna be locked down for Members Only?
I will fix this right now.

- Cricket
 

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Discussion Starter · #13 ·

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If you click on NEW in the upper right-hand corner it will display all new unread posts. HOWEVER, it can take the software a bit to learn what you have and have not read. Some folks click there the Mark All Read button to start fresh.

Let me know if you need help with this.

- Cricket
Will it learn where the latest unread post is instead of bringing me to the first page of every thread I'm subscribed to? Or watching? Probably a new term with the new "upgrade".

Why in the world did they move the reply button to lower left? vBulletin and all the previous versions of Xenforo have it at the lower right.

Do the programmers actually use the software prior to making all these changes? Because they do a heck of a job of making it less user friendly.

One other question. My user panel or whatever it's called has a blue dot next to it. Now I have to click at least twice to see my notifications instead of once...again, this is not easier, but more difficult.

PS I've always wanted participation trophies as I am old enough that you actually had to earn a trophy. So getting a trophy for my first post is flipping AWESOME!!!!!!! Especially since I've been a member since 2000. Pretty amazing that I could go 22 years without posting.
 

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LOL...I have 52,000 posts and I get a whopping 20 points for 1,000 messages!

I am so pumped!

What good is knowing that someone likes me (which is pretty unlikely) if I can't see who likes me?

I know, be happy I received some more trophies.

Cheek Skin Head Hand Arm
 
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One other question. My user panel or whatever it's called has a blue dot next to it. Now I have to click at least twice to see my notifications instead of once...again, this is not easier, but more difficult.
I'll second this. I blame BigButton for making us click extra.

PS I've always wanted participation trophies as I am old enough that you actually had to earn a trophy. So getting a trophy for my first post is flipping AWESOME!!!!!!! Especially since I've been a member since 2000. Pretty amazing that I
could go 22 years without posting.
So ungrateful...
 

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Discussion Starter · #18 ·
Will it learn where the latest unread post is instead of bringing me to the first page of every thread I'm subscribed to?
Yes, it will. It does take some time though. Some folks speed up the process by marking all threads as read.

In the meantime, this may help you.

Navigating Thread Listing

  • Clicking the thread title will take you to where you left off, the 1st unread post.
  • Clicking the timestamp below the title will take you to the 1st post of the thread.
  • Clicking the timestamp above the last poster user takes you to the last (newest) post.
Do the programmers actually use the software prior to making all these changes? Because they do a heck of a job of making it less user friendly.
We have been using this forum software since May of 2019 on our sites.

We will see regular updates that are largely fueled by community feedback. While that doesn't mean we can action every request, it does mean we are actively listening to the feedback and sharing it with the developers.

- Cricket
 

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LOL...I have 52,000 posts and I get a whopping 20 points for 1,000 messages!
I am so pumped!
What good is knowing that someone likes me (which is pretty unlikely) if I can't see who likes me?
I know, be happy I received some more trophies.
What exactly are you holding out for?

"Plowsite Fixture Award"?
"24/7 Poster Award"?
"Most Eyeroll Recipient Award"?
"Most Whines in a single day/thread/week/month/all time Award"?
 

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Yes
 
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