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BAD, BAD, BAD Day...one less customer

Discussion in 'Commercial Snow Removal' started by RidgeCon, Jan 3, 2005.

  1. RidgeCon

    RidgeCon Senior Member
    Messages: 144

    We have had a lot of snow lately and then we had some really mild temps. Most residential customers got us to sand their drives because really icy. We have this one customer who would not go for sand even though he has a real water runoff problem across his driveway. Well yesterday and I went to plow his driveway (should have told him I wasn't going to until he got it sanded) but I did after the first pass in I was backing slid on the ice and racked up the rear bumper on the truck against a tree. I get out of the truck to look at the damage and I fall breaking 2 ribs, my kneecap, dislocating my knee and dislocating my shoulder. The @#$%^ just looked out the window at me laying there and I had to use my cell phone in my pocket to call one of my other guys to come and drive me to the hospital. He came out when my other truck arrived and said "Oh I just though you were fixing something under the truck".....!!!!!!!! what an @@##$$%. I called him today and gave him the name of another contractor and just told him that we can't do his yard anymore under these conditions. I hate having to do that but we tried to work with him for a few years and he is unreasonable.

    Anyway, what fun yesterday was.. :( :cry:
  2. ProEnterprises

    ProEnterprises Senior Member
    from CT
    Messages: 379

    get well soon :)
  3. snowinjoe

    snowinjoe Senior Member
    Messages: 180

    sorry to hear about your day. I wonder how long till you get a bill for the tree :nono: hope ya get better soon
  4. RidgeCon

    RidgeCon Senior Member
    Messages: 144

    My wife and I were joking about that last night. We were wondering the same thing. :)
  5. Breck75

    Breck75 Senior Member
    Messages: 111

    Sorry to hear about your injury, hope you get well soon. :waving: Breck
  6. plowed

    plowed Senior Member
    Messages: 344

    Sorry to hear about your fall. Hopefully you will make a speedy recovery and will be back at it before you know it. Best Regards.
  7. bcf

    bcf Senior Member
    Messages: 206

    Sorry to hear about your fall. Hope you get well soon.
  8. alittle1

    alittle1 Member
    Messages: 35

    If you were invited on to the property, either by a contract with him or a request to look at he driveway, then you could probably try out his homeowner's insurance policy on your personal injury claim!!!! I would bet you after that you would have no problem selling him on the salt and sand. Just a thought.
  9. GripTruk

    GripTruk Senior Member
    Messages: 374

    Talk about biting your tongue! I think most people on this board would have torn that guy a new A-hole, that is extremely level headed of you to just walk away and give him another contractor's number.

  10. RidgeCon

    RidgeCon Senior Member
    Messages: 144

    It was hurting too much to do anything but just get out of there...but I thought of it afterwards :gunsfiring:

    MIAWPUKEK Senior Member
    Messages: 267

    Get Well

    Which knee did you dislocate? Hope it wasn't your "gas pedal" knee! Get Well Soon! :drinkup:
  12. jsheedy75

    jsheedy75 Member
    from CT
    Messages: 98

    well i hate to hear that you got hurt. Hope you get better real soon.
  13. Grn Mtn

    Grn Mtn PlowSite.com Addict
    Messages: 1,644

    I feel for ya, your a true professional for how you handled it. I would try out his homeowners, what the hey. Get well soon :drinkup:
  14. REAPER

    REAPER 2000 Club Member
    from 60050
    Messages: 2,230

    Must be strong or have a bunch of pain pill's in you.

    I had my kneecap broke and ACL torn in 99. after 3 surgeries and almost 3 years of physical therapy and mucho pain daily it is still a disabling injury.

    Get documentation and his home owners policy and a good Attny. with that type of ordeal and what may come later it may max out any policy or cash you may have personaly. If he was aware of the problem and had service's offered to him to remedy the problem and refused on his property then he is libel.

    If you tell or have told the hospital or your ins. company that you were injured while working/plowing then they may/can refuse payment and call it a workmans comp case. If they pay expect your payments to go up.

    A knee is nothin to mess with man CYA now so you wont be SOL later.

    Watch when you walk on ice/snow now man as any slip could cause you more pain then you may have had up to this point.

    Good luck and hope you're a quick healer.

    MOW ME OVER Senior Member
    Messages: 209

    Damn man that is some bad luck and I "We" all on this board hate to hear something like this. Hope you have a quick recovery and get back out to make some more money soon.

    Get well.