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Anyone dealt with SMS Assist?

Discussion in 'Bidding & Estimating' started by TPCLandscaping, Oct 15, 2012.

  1. TPCLandscaping

    TPCLandscaping Senior Member
    Messages: 317

    Just been contacted by them to take care of a local family dollar for the winter.
    They Pay per an event and you call in and punch some numbers in in order to be payed. I'm a little nervous on this but i think i'm going to give it a shot and see how they work out If they dont pay i can always stop plowing.
  2. BC Handyman

    BC Handyman PlowSite.com Addict
    Messages: 1,943

    I have worked for then here in Canada, but the head office was in usa, so I guess its the same, but I always got payed from them. you might have to wait 45 days though
  3. TPCLandscaping

    TPCLandscaping Senior Member
    Messages: 317

    they told me 30 days, but for anything commercial under 60 days is usually good.
  4. Sabsan84

    Sabsan84 Senior Member
    Messages: 115

    I was recently contacted to take over a contract for several walgreens, anything I should watch out for? Do you think two F350 dumps w straights blades are good enough to tackle 10 stores in a reasonable time? I dont want to spread ourselves to thin, never worked for them prior.
  5. Burkartsplow

    Burkartsplow PlowSite Veteran
    Messages: 3,246

    I would say no, Since they all open at the same time and if the snow starts a couple hours before opening there is no way you can get them all complete. I had a 6 banks that opened at the same time and had 2 trucks trying to open them up all on time. You had to choose who was going to be last and that does not sit well with managers. Take on 4 of them and make sure they are close to one another. My city has 2 in it and another 2 walgreens in the city right next to it. Like you said dont spread yourself thin.
  6. stang2244

    stang2244 Senior Member
    Messages: 385

    I think 2 trucks could do 10 Walgreens assuming they are in decent proximity. If you had a shoveler with each driver there would be no problem at all. I currently do 4 of them using a towed skidsteer with 1 guy doing both the plowing/salt and shoveling. They are five minutes apart and it takes about 5.5 hours including load/unload time. If you get a storm right around open time the managers have to understand its going to take a little time to get to everything, that's the nature of the snow business.
  7. bluerage94

    bluerage94 Senior Member
    Messages: 398

    Good luck with it, but think you'd be over committing...it could be done in a perfect world, but things happen to go wrong in this world...things break and storms happen at the worst times take half at first.
  8. Cmbrsum

    Cmbrsum Senior Member
    Messages: 141

    I do 8 Walgreens and 12 other accounts. I have 2 trucks working these. I also have a separate guy going around doing the walks. Most rounds are under 4 hours. 5 min between properties. That is trainable. After hours Walgreens are as easy as they come. 15 min to plow salt and call in report. All ya gota do is drive around in a circle. Real easy on your transmission too.
  9. Northeastsnow

    Northeastsnow Junior Member
    Messages: 26

    Unsure if your are open 24/7 but we service 8 walgreens in my area and they are open 24/7, first year we serviced all with 2 trucks and 2 shovelers, followed same route every time and manager complained all season long. next year meet with a the managers at lunch and discussed how could please them all... One good idea that came out of the meeting was rotating the route so one strom would start a A location then Z location the next and then in the Middle the 3rd storm... everyone was happy with agreement... Plus got all managers on same page with us... have had this customer for 5 years now one of the best clients we have now

    We currenty run 3 trucks for this accounts, and full shoveling crew complete all 8 in about 3 hrs of plowing and shoveling.... SALT will be your best friend in them, they call for salt more than for plowing,

    we started offering liquid this year and has cut our plowing and salting calls in half (liquid melts a good two inches of snow)

    Not expense we build for under 500 dollars works great... highly recommend
    Last edited: Feb 10, 2013
  10. Cmbrsum

    Cmbrsum Senior Member
    Messages: 141

    It sounds like you take very good care of you Walgreens. Good for you and them. You must get paid exceptionally also. I have a hard time finding good plow drivers and shovelers that I can trust and count on at any time. This is a part time gig for them. Last season we didn't get much snow and it cost me more then I made. I look forward to my pushes and wouldn't want to lose those because I started using liquid deice.
  11. Northeastsnow

    Northeastsnow Junior Member
    Messages: 26

    Liquid does not replace plowing at all it gives us the time to make it to all the accounts, if you get 4 inches liquid will melt it down to 2 inches which means faster plowing times than 4 probably not the best example I'm sure I will get ripped a new ahole for this but hope you get what I'm trying to sat
  12. maxwellp

    maxwellp PlowSite.com Addict
    Messages: 1,123

    What is the Liquid you are using? Sounds like a good idea. How do you put it down?
  13. Ramairfreak98ss

    Ramairfreak98ss PlowSite.com Addict
    Messages: 1,931

    Any of you guys still do walgreens after USM had them last year? I'm sure they wont use SMS assist anymore, a lot of companies had bad experiences "not just the sub contractors" and wont use SMS, USM or Ferrandino & Sons.
  14. Mark Oomkes

    Mark Oomkes PlowSite Fanatic
    Messages: 13,249

    Ya don't say.............

    So just because Emcor bought out USM, they didn't change?

    Stupid customers thinking they can save money by adding a middle man who screws the contractor.
  15. mark268

    mark268 Member
    Messages: 81

    I did a KinderCare site for them last year. No problems what so ever. Would work for them again.
  16. TPCLandscaping

    TPCLandscaping Senior Member
    Messages: 317

    I'm still doing work for SMS and haven't had a problem with them the last couple years… I only have one property for them so maybe its easier for them to pay me
  17. beanz27

    beanz27 Senior Member
    Messages: 984

    It's one of two things from what I see as a general rule here.

    1. You did the paperwork, and legwork, and got paid on time or as agreed, or within a reasonable time.

    2. Your the lucky one, that they keep as a backup for when the guy they don't pay to plow walmart or other large lots doesn't show up.

    Depends who you ask here. If a company other then ferrandino asks me to do something, and for a reasonable price, I'd consider it, but I won't revolve my whole world around it.
  18. snowman55

    snowman55 PlowSite.com Addict
    Messages: 1,071

    I will never work for a broker. They call all the time. They are all told the same thing "pound sand, buy a plow truck" nothing but leaches who will screw a contractor any chance they get. Seems more guys are figuring this out as the frequency of their panicked phones calls has dramatically increased last couple years. Don't work for nat'l brokers you are selling your self short.
  19. TPCLandscaping

    TPCLandscaping Senior Member
    Messages: 317

    well the place i plow is directly between two of my other accounts, they pay me only about $5 less per plowing than i charge for the other two places…so i should drop them why?
  20. jerpa

    jerpa Member
    Messages: 92

    I will listen to the quote but I won't sign a garbage contract no matter the price and most are beyond laughable. They do seem to be having trouble. Fernandino still hasn't found anyone for the Toys R Us around here. Can't imagine the store managers were happy on Black Friday