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2x Or 1.5

Discussion in 'Business Fundamentals' started by DAZ982500, Mar 3, 2006.

  1. DAZ982500

    DAZ982500 Senior Member
    Messages: 142

    Received between 6-9" in my service area yesterday.I went through the route and needed to return to 5 customers,my call, again to clean up.I work on a per push basis 3" trigger.I waited until 80% of storm was over then started.I have 25 places the first 5 needed to be completed again.My thoughts would be to charge 2x,however, I do not have an agreement on this so 1.5 my be more acceptable.I probably should call them an inquire, this never works to my favor.For all thouse who have seasonal contracts I only wish I had these,not to many go for that around southern N.Y. residential customers anyway.Dave
  2. exmark1

    exmark1 PlowSite.com Addict
    Messages: 1,321

    If it was your call you may end up pissing off the customer by charging them for it with out talking to them first! I know I wouldn't be happy about paying twice if it was never explained to me, however you did the work so you should be paid.
  3. westwind

    westwind Member
    Messages: 79

    I would bill them, and deal with the the ones that grip. small amount of customers, not too much of a worry.JMO
  4. Makndust

    Makndust Senior Member
    Messages: 324

    If you were there, you should bill them. You have a 3" trigger, you acted on 3" or more, and you had to come back because it kept snowing. I tell my customers that I just can't get them all done in the last hour before they all have to open up for work. Some get done early and some just before business. You have a liviing to make also. If you went into walmart and bought 2 shirts, typically they don't give you 1/2 off the second shirt.