I'm just checking to see if anyone else is having charging issues with their 2006 and newer Chevy HD pickup while using a plow. I don't have a plow on my '06, that is what I bought the '87 for. But my Dad is having issues.
He bought a 2008 Chevy Reg Cab Long Box 2500HD 6.0L gas pickup new in 2008. It still has less than 10k miles on it. He only uses it to pull a trailer, his boat, and to plow. He special ordered it with the options he wanted, Including the Snow Plow Prep Package. He had a Western Pro Plus 8' plow installed before the first snow fell after he bought it. I think he took delivery in Apr 08 and had the plow installed in Aug 08.
Short story long, his alternator quits charging when he uses the plow. After a few lifts and turns it drops the charging voltage to 12.8V. It is not draining the battery that bad, it simply stops charging at its normal 13.9V. He has taken it to the dealer 6 times now, and to the Western Dealer 2 times. After the first 4 times at the Chevy Dealer when they kept telling him there was nothing wrong, even though they replaced the battery twice, he called me.
I am ASE Master certified and went down to take a look at it. After an hour of checking with no scan tool I figured out the ECM was telling the Alt to stop charging. I found that '06 and newer Chevy HD's use a Alternator that the output is controlled by the ECM. After that he took it back to the dealer and they again told him that there is nothing wrong, it is just the Fuel Saving system going into effect. Problem with that is that once the headlights are turned on it should disable the Fuel Saving system, and putting it into Tow/Haul mode should also disable the Fuel Saving mode. After I had a talk with the dealer, they conceded that it was not the Fuel Saver causing it, and agreed to take another look at it with the regional rep in attendance. They looked at it and the Rep told my dad that it is a design flaw, once the plow drops the voltage the ECM thinks there is a problem and lowers the output voltage to the minimum. He then told him there is nothing they could do and to live with it. Of course my Dad is pissed and is thinking of taking the truck back and telling them to shove it.
My Dad always takes everything in to get serviced, and never accepts any problems. His last truck was 10 years old with less than 50k on it, with absolutely nothing wrong with it. He is a dealers dream customer, always buys new, always does whatever is recommended, and as long as they do it right, he never complains. I called the dealer back and urged them to simply install an Alternator that is not controlled by the ECM to fix the problem for good, but they said they couldn't do it under warranty, and my Dad would have to pay for it, which would void some of his warranty. I would think they would just do it simply to keep a good customer, I mean if they spend $3-400 on a new alternator and keep him as a customer, it would more than come back to them, but what do I know.
Anyway, has anyone else had this problem with their newer Chevys?
He bought a 2008 Chevy Reg Cab Long Box 2500HD 6.0L gas pickup new in 2008. It still has less than 10k miles on it. He only uses it to pull a trailer, his boat, and to plow. He special ordered it with the options he wanted, Including the Snow Plow Prep Package. He had a Western Pro Plus 8' plow installed before the first snow fell after he bought it. I think he took delivery in Apr 08 and had the plow installed in Aug 08.
Short story long, his alternator quits charging when he uses the plow. After a few lifts and turns it drops the charging voltage to 12.8V. It is not draining the battery that bad, it simply stops charging at its normal 13.9V. He has taken it to the dealer 6 times now, and to the Western Dealer 2 times. After the first 4 times at the Chevy Dealer when they kept telling him there was nothing wrong, even though they replaced the battery twice, he called me.
I am ASE Master certified and went down to take a look at it. After an hour of checking with no scan tool I figured out the ECM was telling the Alt to stop charging. I found that '06 and newer Chevy HD's use a Alternator that the output is controlled by the ECM. After that he took it back to the dealer and they again told him that there is nothing wrong, it is just the Fuel Saving system going into effect. Problem with that is that once the headlights are turned on it should disable the Fuel Saving system, and putting it into Tow/Haul mode should also disable the Fuel Saving mode. After I had a talk with the dealer, they conceded that it was not the Fuel Saver causing it, and agreed to take another look at it with the regional rep in attendance. They looked at it and the Rep told my dad that it is a design flaw, once the plow drops the voltage the ECM thinks there is a problem and lowers the output voltage to the minimum. He then told him there is nothing they could do and to live with it. Of course my Dad is pissed and is thinking of taking the truck back and telling them to shove it.
My Dad always takes everything in to get serviced, and never accepts any problems. His last truck was 10 years old with less than 50k on it, with absolutely nothing wrong with it. He is a dealers dream customer, always buys new, always does whatever is recommended, and as long as they do it right, he never complains. I called the dealer back and urged them to simply install an Alternator that is not controlled by the ECM to fix the problem for good, but they said they couldn't do it under warranty, and my Dad would have to pay for it, which would void some of his warranty. I would think they would just do it simply to keep a good customer, I mean if they spend $3-400 on a new alternator and keep him as a customer, it would more than come back to them, but what do I know.
Anyway, has anyone else had this problem with their newer Chevys?