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starting to get complaints on my billing

Discussion in 'Commercial Snow Removal' started by fireboy6413, Jan 8, 2011.

  1. fireboy6413

    fireboy6413 Senior Member
    Messages: 396

    For the past few years all my residential have been charged per every three inches removed only when we have a blizzard or such when I would much rather keep guys home and safe. In this case only my commercial gets done. Any how this has worked for years, but now with the increase in snow we've been getting up here, more and more people are having a problem with this. Does any one else charge this way or am I the only one. Thanks
     
  2. s. donato

    s. donato Senior Member
    Messages: 314

    I price my work based on 3-4 inch intervals. I am new but simply explain since my smaller truck requires more passes. And that I am here for smaller jobs bc the larger guys can't or won't do them.
     
  3. My bowtie

    My bowtie Senior Member
    Messages: 279

    If I charged a diff price for each 3 inch incrament, i would loose every customer. I do know some commercail guys around me charge X amount up to 6", 6-12, and 12 and up.
    I do let my customers know that I will be plowing twice if we get 12" or more.
     
  4. dforbes

    dforbes Senior Member
    Messages: 247

    On the accounts that are not zero tolorance, we clean every 3" and charge accordingly.
     
  5. trustyrusty

    trustyrusty Senior Member
    Messages: 174

    We charge flat rate per push up to 6", after 6" it's by the minute or the flat rate whichever is greater.
     
  6. LoneCowboy

    LoneCowboy PlowSite.com Addict
    Messages: 1,760

    no matter how you bill, people are going to *****.
    it could be $5/driveway up to 50 inches of snow, and someone would still *****.

    F'em, do it however you want.
     
  7. Harford13

    Harford13 Senior Member
    Messages: 147

    Ditto!!!!!!!!!!!!!!!!!!!!!
     
  8. bristolturf

    bristolturf Senior Member
    Messages: 435

    on residential I think 3" is a little low in my opinion, I would go up to like 6" or so, but commercial its 1-3.9; 4-6.9; 7-9.9; 10-11.9; 12+
     
  9. Turf Commando

    Turf Commando Senior Member
    Messages: 567

    Customers can be interesting to say the least if your not there they complain, if your there to much they complain... Then comes the task of invoicing which usually ends in how come I owe so much...? next time come at 4''...Welcome to plowing 101..
     
  10. adan

    adan Member
    Messages: 36

    What do you guys out there that charge per inch on a pay scale, go out with a ruler? Go by the what the station reports??
     
  11. absolutely

    absolutely Senior Member
    Messages: 237

    Here in Saginaw MI. We bill a 2 -4", 4 - 6" and a 6 - 8" price and from what I can tell it is the norm. I do have one buddy that charges 2 - 6" and 6 - 12" but I think he is leaving to much on the table. Here it is Jan. 9th and we have plowed 1 - 2 times(salting 1 and non salt 2). Most resi 1 time.
     
  12. ALC-GregH

    ALC-GregH PlowSite.com Addict
    from pa
    Messages: 1,132

    I just take my best guess at what to charge. It can vary too much so I just tell them whatever I feel is fare for both sides.I definitely cover my time and expenses and they love the price.
     
  13. DodgerFan

    DodgerFan Senior Member
    Messages: 111

    Couldn't have been said better.
     
  14. hydro_37

    hydro_37 PlowSite Veteran
    from iowa
    Messages: 3,790

    we charge for each push
     
  15. bristolturf

    bristolturf Senior Member
    Messages: 435

    All of our trucks are equiped with a ruler, its very useful to have one in the truck. On light accumulations when we are out patroling sites, its helpful so that we can no when we hit our trigger depth of 1 inch. Some sites will get more than others usually. The way we bill per inch, is I usually go to 3 or 4 spread out sites and measure them myself, or get measurements from 2 or 3 guys in different areas. If they all fall under the same category its easy. When they are in different categories its tough, you need more measurments of sites. And when we measure its the total amount based on 5 measurements throughout the site.
     
  16. kramer56

    kramer56 Senior Member
    Messages: 595

    3" or more here unless commercial which want blacktop showing lol. Yes some resi wants to wait til 6 or more but then I double the price since it takes longer and harder on the truck so yeah they settle to 3 then lol
     
  17. Advantage

    Advantage Senior Member
    Messages: 766

    Yes actually we do. NO room for debate this way.
     
  18. ProSeasons

    ProSeasons Senior Member
    Messages: 624

    I charge for the "First 6 inches in a single storm", if we get any additional accumulation I do this for free.

    This alone lands me ALL of my commercial work. Things aren't what they seem....Thumbs Up
     
  19. PowersTree

    PowersTree Senior Member
    Messages: 586

    Seems interesting. Care to indulge?
     
  20. kramer56

    kramer56 Senior Member
    Messages: 595

    charge for the "First 6 inches in a single storm", if we get any additional accumulation I do this for free.

    This alone lands me ALL of my commercial work. Things aren't what they seem....
    __________________




    Umm yeah mind if I know how this works? I'd like to expand ALOT for next year.