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service agreement or contract?

Discussion in 'Commercial Snow Removal' started by airtex, Dec 23, 2008.

  1. airtex

    airtex Junior Member
    Messages: 3

    Thanks for reading this guys , just another day at the office MERRY CHRISTMAS AND HAPPY NEW YEAR . I have a cust who is a per push . We had him sign an agreement that states he would pay us for last month's service. He called to complain about his service and used profanity in his letter, so I cut him off my route. Now his say,s we had a contract and I must continue season. He paid no money up front and infact still owes me for octobers lawn service.What do you guys think about that .ussmileyflag
     
  2. salopez

    salopez Senior Member
    Messages: 873

    so you have a copy of the agreement he signed?

    set up a meeting. talk to him about the work he wants done, the work you did.

    show him what he signed, and tell him that you won't do further work until the account is brought up to date.
     
  3. MikeRi24

    MikeRi24 Senior Member
    Messages: 563

    does said "service agreement" have anything about the cancellation of service? as long as it says something to the effect of "should an account go past X days due for any services offered by XXXXXX, service will be discontinued until the account has been paid up to date" then you are good. as long as it says something to that effect, no court is gonna turn you down (should it come to that).