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Senior discounts

Discussion in 'Commercial Snow Removal' started by Brant'sLawnCare, Nov 9, 2009.

  1. Brant'sLawnCare

    Brant'sLawnCare PlowSite.com Addict
    Messages: 1,748

    Do any of you offer senior discounts or anything? I have one customer that's been asking me. She is a great customer and pays her bills right away. I feel that I can't really give her a more fair price than I already do. I try and price residential jobs fair in the first place. If I discount a $40 job, I risk cutting to much into my profit margin. I don't want her to think that I am greedy, because I am not. I just want her to know that the market is competive and I give fair prices from the beginning. Any advice for me on this one? I am thinking about telling her what I basically said, but don't want to rub her the wrong way, or think that I don't appreciate her. I know you guys would say to drop her, but she is loyal, and I don't like getting rid of customers.


  2. MahonLawnCare

    MahonLawnCare Senior Member
    from Ohio
    Messages: 848

    keep her rate the same, don't raise it the usual 3%...there's her discount..old people are cheap!!!!!!
  3. Brant'sLawnCare

    Brant'sLawnCare PlowSite.com Addict
    Messages: 1,748

    That's what I figured. I told her $40 last year, so I will keep it the same this year I guess. I understand wanting to save money, especially now, but she has to remember I gotta make money doing my job too.
  4. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    Tell her if she was a new customer she would be paying 50.00 .Now if she wants to get the discount she will have a new price of 50 bucks with a 10% discount if she wants it.
  5. MSS Mow

    MSS Mow Senior Member
    from Maine
    Messages: 981

    no senior discounts here either. It has been my experience that the seniors have more money than they know what to do with. They got it however by saving every nickel they could, and that includes negotiating with the plow guy. I price the driveway the same, irregardless of who owns it.
  6. 2COR517

    2COR517 PlowSite Fanatic
    Messages: 7,115

    If she were seasonal, you might offer a discount for paying up front. Pre-paying per push would just be more hassle than it's worth, I would think.
  7. TCLA

    TCLA 2000 Club Member
    Messages: 2,696

    Sure does suck getting old. :cry: