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Return for More De-Icing?

Discussion in 'Introduce Yourself to the Community' started by ilovemydoggy, Feb 6, 2014.

  1. ilovemydoggy

    ilovemydoggy Junior Member
    Messages: 1

    We clean the driveways of snow/ice yesterday BUT the storm continued. So now some customers want us to return and put more salt.

    Should we charge more?

  2. Jeckstine

    Jeckstine Member
    from PA
    Messages: 55

    Depends on your contract. If it is a flat price per storm then no charge. If you price per trip on longer on going storms then you bill each trip.
  3. Triton2286

    Triton2286 Senior Member
    Messages: 654

    So you put salt down before the storm was finished?
  4. leolkfrm

    leolkfrm PlowSite.com Addict
    Messages: 1,338

    it all depends on what you agreed to, is it seasonal of course, especially for liability reasons
  5. morrisj2

    morrisj2 Member
    from Toronto
    Messages: 35

    This should be clear in your contract. If you are liable than you should return. You should also be doing your own inspections after the route is complete.