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Residential contracts?

Discussion in 'Business Fundamentals' started by Hawkeslandscapi, Sep 16, 2010.

  1. Hawkeslandscapi

    Hawkeslandscapi Junior Member
    Messages: 15

    How long is your contracts between customers? i thinking no more than one page, what should it contain?
  2. grasskeepers

    grasskeepers Member
    Messages: 71

    mine are only one page
  3. Grn Mtn

    Grn Mtn PlowSite.com Addict
    Messages: 1,644

    the longer I plowed the longer the contract got as I kept encountering the amazing ability of the customer to twist/read into/make up/argue/ etc etc.

    the purpose of the contract is to make sure both you and your customer are on the same page. when your coming, when you'll be back, when the season starts and finishes, what happens if cars are in the way, the town plow comes by, if they don't pay, if you don't show up, contact numbers, cancellation policy, lawn damage..... lets see what else am I missing?
  4. Hawkeslandscapi

    Hawkeslandscapi Junior Member
    Messages: 15

    sounds good to me. thanks for the help
  5. Grassman09

    Grassman09 2000 Club Member
    Messages: 2,806

    They ignore all that and call you anyways when there is less then and inch on the ground. When are you coming there is snow on my driveway.

    They look at the contract once when they sign it and maybe to get your phone # when its snowing.
  6. Wayne Volz

    Wayne Volz Senior Member
    Messages: 694


    That is so true. No matter how well written the contract is there seems to be confusion especially when it is in the customers favor.

    Keep it clear and concise. Easier said than done sometimes.
  7. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    Sometimes less is better. Have the basics on it .This way if something goes wrong or they have a question they are not quoting back your own contract clauses .