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Residental Wind Blown Snow

Discussion in 'Commercial Snow Removal' started by TurfSolutionsMN, Jan 1, 2008.

  1. TurfSolutionsMN

    TurfSolutionsMN Senior Member
    from MN
    Messages: 302

    I am new to the residential driveway snow removal business. This winter I picked up 30 residential accounts, I am used to commercial sidewalk removal. So if there was any wind blown snow at all I would go remove it, but do you do the same for residential? I personally like driveways totally clear of snow, so I think I should go clean them again. But I'm pretty sure some will complain that i'm just adding up the bill. Do you think I should call them all first? Any help would be great!!
  2. Krimick77

    Krimick77 Member
    Messages: 50

    For me, it really depends on how bad it is. If the drifts are deep than yes I will plow them. But if there is one or two spots in the drive with a narrow band of a few inches than I usually leave it.

    Mostly depends on what I think each customer wants. I have some that I only plow after 4 inches and others that want plowed at 1"
  3. NJ Plowman

    NJ Plowman Senior Member
    Messages: 799

    When you are getting paid to clear the sidewalks, why would you leave a narrow band of a few inches? Wouldn't you be liable if someone gets injured on the ice that you left? And wouldn't the person who pays you be pissed that there is a few inches left on the sidewalk?

    No offence, but I would figure that you need to keep it totally clean...that's what we do.
  4. Up North

    Up North Senior Member
    Messages: 921

    I do the initial plowing and after that if they get drifted and want to be plowed again they need to call me. No hassles that way, and no longer people can say..."oh, I didn't know you were going to charge me again", even after discussing it at the beginning of the season.

    Sidewalks would be a different story, they need to be cleared according to the city in most cases, which I assume you know already.

  5. DeereFarmer

    DeereFarmer PlowSite Veteran
    Messages: 3,296

    Same with me. I'll have the driveway clean and the windrows pushed back when I leave. If it's bad, they call me. I don't go checking up on them. If I've already taken the plow off, they really have to twist my arm (or pay me more) to go get the drifts.
  6. TurfSolutionsMN

    TurfSolutionsMN Senior Member
    from MN
    Messages: 302

    Thanks everyone for your help!! I will send out a letter in regards to have them call me back when they want it done again. But the bad part is I like all of my clients drives totally clean and it just bugs me when they dont want me to come back.
  7. Cooter24

    Cooter24 Senior Member
    from NE Iowa
    Messages: 268

    It will also make it harder to remove the snow next time you get an actual snowfall. Lately I have only cleaned them up if they are pretty bad.
  8. merrimacmill

    merrimacmill PlowSite.com Addict
    from MA
    Messages: 1,822

    It all depends on what the customer wants. Its their driveway, so just call them and speak with them about it. I would generally do this on a per call basis. If they need it they'll call.
  9. Krimick77

    Krimick77 Member
    Messages: 50

    NJ PLowman,

    Where did I mention sidewalks? The posters original question was about resi drives, which is what my answer was about.