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question for per push guys

Discussion in 'Commercial Snow Removal' started by clncut, Dec 9, 2005.

  1. clncut

    clncut PlowSite.com Addict
    Messages: 1,121

    my per push contracts (residential mostly) are for up to 5 inches of snow. Last night we had over 6 inches in some areas. Even though I plowed them only once should I bill them for 2 visits to make up for the added time to clear the drives and walks?

  2. EJK2352

    EJK2352 Senior Member
    Messages: 192

    Did you actually plow them twice??? No. You really can't charge them for two trips now can you???
    Last edited: Dec 9, 2005
  3. SkykingHD

    SkykingHD Senior Member
    Messages: 368

    5 inch trigger?

    We do not take any jobs that have over a 2 inch trigger. A 6 inch heavy wet snow is hard on equipment and takes a long time. There is more money to be made on 2 inch snow plowing than 6 inch. The best jobs are the "if the lot is white turn it black". That is your bread and butter.

  4. bcf

    bcf Senior Member
    Messages: 206

    If it snows over my cutoff, I charge 1.5x the price to push once.
  5. clncut

    clncut PlowSite.com Addict
    Messages: 1,121

    My triggers are set at 2 inches and tell the customers I will plow no more than 5 inches at a time. For smaller storms, I will wait till the storm is over. After 5 inchs multiple visits may be needed with the customer being billed each time and they understand this. I should have made 2 visits but did not, my mistake. I was just curious as if I should bill them as if for 2 visits since it did take longer to clear. I thought I read here somewhere that is what some do. Thanks for the replies.
  6. Boutallnite

    Boutallnite Senior Member
    Messages: 197

    You kind of did that to yourself. Why don't you just give different prices for different snowfalls. Set up triggers like 6" , 12" & 12+. And set up prices for each one. This way if it snows 7" you can charge a higher amount and get it done with one trip. Just a thought.
  7. exmark1

    exmark1 PlowSite.com Addict
    Messages: 1,320

    I wouldn't charge them twice! As you state above you should have plowed twice but didn't, you can't charge them for what you didn't do or what you should have done that's unethical!
  8. SnowGuy73

    SnowGuy73 PlowSite Fanatic
    Messages: 24,868

    I agree, why would you even ask such a dumb question. Sure go ahead and charge them for two visits... If you want to lose the account. :rolleyes:
  9. ECS

    ECS Senior Member
    Messages: 485

    And just how much longer does it take to push 6" vs 5"??????? :rolleyes: It may take me longer to push 12" vs 3", but it is not going to take any longer for 6" vs 5". I also doubt vry much that you or your truck is going to feel the difference between 5 & 6 inches.

    Why would anyone even ask a question about charging them twice when they were only plowed once? :rolleyes:
  10. justme-

    justme- 2000 Club Member
    Messages: 2,138

    couldn;t say it better myself. Why is your trigger so high?I go out with the locality- norm is 3 inches. If I don;t get there before there's 6 inches it's MY fault, not theirs. I charge for each plowing, period.
  11. Lux Lawn

    Lux Lawn PlowSite.com Addict
    Messages: 1,137

    I think if you bill them for two visits and they know you only showed up once you may end up losing customers out of the deal.I would just bill for one plow and learn from your mistake this time.You will make up for it on the next storm.
  12. mps

    mps Junior Member
    Messages: 15

    You can only charge them what you said you were going to charge them. if you were to vague thats your fault. We charge several different ways the most popular is by the inch fall. eg. 1-4 inches, then 4-8 inches and 8- 12 inches and finally 12 inches plus is only by the hour. my contract people will be plowed every 4-6 inches and will be billed for each plow until snowfall has ended. and they are aware of this. We have had some of the same customers for 20 + years. communication is job 1
  13. plowman777

    plowman777 Senior Member
    Messages: 227

    cmon now,,,,this is too nit picky,,,next u will be measuring the moisture content, and charging them based on that!!