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Quality of parts from NAPA????

Discussion in 'Truck & Equipment Repair' started by ABES, Feb 24, 2008.

  1. ABES

    ABES PlowSite.com Addict
    from MN
    Messages: 1,322

    I am the only person that is starting to get a little dissapointed with the quality of parts that they sell?? I recently bought a new (not rebuilt) water pump when i got home i had to bring it straight back because the gasket wouldnt even line up with the pump :dizzy: So they gave me a different one which was better but i still wasnt that impressed with the quality of the product. So i got the truck back together everything worked great now today its making a humming/chirping noise I am preety sure its the bearings in the new pump:realmad: I dont know what to do now it could be something else but i dont really know how to tell. I am sure if i brought it back they would give me another one but that doesnt make up for the fact that i have to spend a couple hours and a couple gallons of coolant changing out the pump. So what do you guys think i should do wait and see if it gets better or pull the pump and try another one??

    Thanks
     
  2. grandview

    grandview PlowSite Fanatic
    Messages: 14,611

    They've been like that a long time I used to plan an extra trip for mistakes . I think they're the only ones who still have a core charge for rear brakes.
     
  3. ABES

    ABES PlowSite.com Addict
    from MN
    Messages: 1,322

    Ya i took the belt off and turned the "new" pump manually and its definately making noise. Does anybody recomend recomend any particular part store? around me i have Napa Oreily Checker
     
  4. Sydenstricker Landscaping

    Sydenstricker Landscaping PlowSite Veteran
    Messages: 3,882

    To be quite honest, they probably all get their parts from the same supplier. Your best bet is to go online and get an aftermarket one, from like summitracing.com. Better quality and you can get one with a higher flow rate to help keep the truck cool:nod:
     
  5. ABES

    ABES PlowSite.com Addict
    from MN
    Messages: 1,322

    Ive bought a lot of stuff from summit racing they are great but i cant afford an aftermarket one now ive dumped like $1500 into my truck within the past week and i havent had a GOOD storm to plow since christmas.
     
  6. Sydenstricker Landscaping

    Sydenstricker Landscaping PlowSite Veteran
    Messages: 3,882

    LOL, boy that stinks!!!!!!! I would try O'Reilly or Checker. I know Checker is the same as Murray's here and I really havent had any issues with the parts from them.
     
  7. KGRlandscapeing

    KGRlandscapeing 2000 Club Member
    Messages: 2,660

    too cool is never a good thing either thou. and summit is the way to go with buying anything shipd to ur door and no problems
     
  8. mike psd

    mike psd PlowSite.com Addict
    from pa
    Messages: 1,028

    if you turn wrench's for a living your'll know the story of the parts man LOL wrong part , my computer stays it works , ahhh it will fit LOL the story goes on and on . it maybe little bit more but ac-delco prob be a better bet for engine parts . honestly i haven't had alot of problems with napa stuff i do prefer it over advance or autozone i gave up on carquest in my area . i can say napa quality is coming down if cost and everyone wants stuff cheaper
     
  9. RedneckPlowGuy

    RedneckPlowGuy Senior Member
    Messages: 120

    o reillys here is always pretty good quality parts, thats where a lot of shops get their stuff from in this area
     
  10. lehmand1

    lehmand1 Member
    Messages: 66

    I had similar issues with quality of breaks from napa vs autozone.

    My truck is a 2003 chevy 1500 and my wifes is a dodge 1500. Both have 4 wheel disc breaks that have the same sliding type caliper set-up (on both you cant just pull the two bracket bolts and pull the pads out, you either have to take the slide bolts out or pull the two halves apart) those that have done these breaks will know what I am talking about.

    Anyways, I did both breaks and rotors at the same time and I bought the chevy ones at napa (tru-stop) and the dodge at autozone (duralast). Because napa was cheaper by $30 all together on the chevy and autozone was cheaper for the dodge.

    When I did the breaks on the chevy, the pads didn't want to fit into the caliper. The body was too long and the notches where it slides in the housing was too small. When I finally got it together an test drove it, they squeek like crazy. I thought they would wear in but it is now 5000mi later and still just as bad.

    The dodge breaks went together perfictally and havent made a noise since day one.

    I have always done my own breaks on everything I own and have always used Autozone and Advanced and never had a problem. This is the first time I have used napa breaks and it will be the last too.
     
  11. Sno4U

    Sno4U Senior Member
    Messages: 480

    Ya, talk to me about brakes!!! In the past month I've had to do both fronts AND rears on my '04 Dodge 1 ton SRW. First the backs starting grinding so, while it was starting to snow we had the truck laid up in the shop,not ever a good thing. Not too bad-nothing went wrong,just having to do it sucks. Back pads $87 -and they're smaller than the fronts!!! Bumper to Bumper Auto parts.
    The following week the fronts started grinding! Its like "Oh ****, what next"! So I pull those apart. They where only 1/2 worn. WTF??!! The "squealers" wheren't even close. I changed 'em anyhow and not a peep out of 'em since. I have a feeling the old pads came from NAPA as I've bought alot of pads from them. The new ones are from Auto Zone made by Bendix and come w/ a coupon that you'll get a second set when these wear out so, basically 2 pair for the price of 1. The new pads where only $52 and are alot bigger than the rears. Go figure.
     
  12. grandview

    grandview PlowSite Fanatic
    Messages: 14,611

    Just redid the van I put Bendix on. So when I burned them out they replaced them no questions.
     
  13. ABES

    ABES PlowSite.com Addict
    from MN
    Messages: 1,322

    Well i brought the old new pump to napa and they gave me my money back and a gallon of coolant. i went to orielly auto and i got one there. the napa one said made in china this one says assembled in america with foriegn parts lol at least thats a step in the right direction
     
  14. grandview

    grandview PlowSite Fanatic
    Messages: 14,611

    Ya. made by Mexicans and assembled by Chinese!
     
  15. ABES

    ABES PlowSite.com Addict
    from MN
    Messages: 1,322

    HAHA thats a good one grandview. :drinkup:
     
  16. KGRlandscapeing

    KGRlandscapeing 2000 Club Member
    Messages: 2,660

    u got it backwards isnt it made my china and put together inside out by mexicans
     
  17. ABES

    ABES PlowSite.com Addict
    from MN
    Messages: 1,322

    The one good thing that has come from these junk parts is i am getting damn good at switching out a water pump lol. I am going to let is set overnight before i start the truck to let the rtv on the gaskets seal and dry good.
     
    Last edited: Feb 25, 2008
  18. RYDER

    RYDER Senior Member
    Messages: 281

    I am an ASE certified auto parts specialist and auto body tech. I also used to work for NAPA and I was a manager of a store of another co. All I can say is you get what you pay for. However some times a bad new part slips Thur. Did you get the lifetime warranty or the cheaper one?
     
  19. ABES

    ABES PlowSite.com Addict
    from MN
    Messages: 1,322

    Yes it was the one with the lifetime warrenty i always buy parts brand new (not reman) and parts with the lifetime warrenty. The service at NAPA is good but there parts are not up to par.
     
  20. yancy

    yancy Senior Member
    Messages: 124

    I have always used NAPA parts and have never really had a problem with the parts there however I do not buy the cheapest item that they offer. I use my truck so I but the better parts that cost more money. It is true that you get what you pay for. I am not bashing anyone and I am not saying NAPA is the best out there, but most of the time people buy the cheapest parts and expect the best quality.