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problems with salt dogg electric under tailgate salter

Discussion in 'SnowDogg Snow Plows' started by loudredram, Dec 6, 2009.

  1. loudredram

    loudredram Member
    Messages: 88

    bought a new stainless under tailgate electric salter put about 1/2 ton through it and the auger stopped working last night. Controler turns on spinner comes on but auger wont start, the display flashes "F" in the auger spot then it flashes "A " in the auger and "A" in the spinner spot at the same time. Buyers dosent have any trouble shooting on any of there site and we didnt get anything from the dealer with it and there not open till monday morning and i need to get this going as were now down to 1 Vbox and our other truck is still has the leaf box in it .....HELP!
     
  2. Peterbilt

    Peterbilt Senior Member
    from IA.
    Messages: 747

    Is it jammed? Maybe some sort of debris got in it and jammed up the auger. My Snow ex 2400s do that sometimes.

    J.
     
  3. loudredram

    loudredram Member
    Messages: 88

    nothing jammed up opened it all up and cleaned it out
     
  4. gmcddtrucks

    gmcddtrucks Junior Member
    from 4b
    Messages: 8

    Mine is doing the same thing tonight and I don't know how to fix it and need to salt NOW!!! Can't wait til monday morning!! Gonna be pissed if I have to push the salt by hand!!
     
  5. gmcddtrucks

    gmcddtrucks Junior Member
    from 4b
    Messages: 8

    Just bought the stupid thing and had to replace the controller after the first time I tried to use it!! It worked fine for the second storm and now won't work!! RRRR!!
     
  6. loudredram

    loudredram Member
    Messages: 88

    mine was a controller too. I didnt run salt on the last storm so who knows if this ne is going to make it threw a whole storm
     
  7. gmcddtrucks

    gmcddtrucks Junior Member
    from 4b
    Messages: 8

    found out it has to do with the controller again, decided to hard wire the auger directly to a battery pack and it worked, got me through the night at least. Only thing is, is as soon as you hook up to the battery pack, you have to run into the truck and drive fast because the auger is on full speed and salt is pouring out. At least I didn't have to the parking lot by hand. Going to the dealer first thing in the morning.
     
  8. MKEPETE

    MKEPETE Junior Member
    Messages: 3

    Saltdogg salter problem

    If you open the controller there are fuses inside. The code that is flashing sounds like a fuse has blow.
     
  9. cuttinscott

    cuttinscott Junior Member
    Messages: 15

    Buyers stopped sourcing a USA made controller the Karrier controller was fine now they use a import digital box that does not like heavy loads like the 1400600SS v box with a bed chain .. We are waiting on a next gen Digital box tomorrow either that or I will call Karrier and get a OMEGA 2090 that will get the job done! BUYERS PLEASE LISTEN this controller box issue will kill your business!!



    Scott
     
  10. basher

    basher PlowSite Fanatic
    from 19707
    Messages: 8,991

    Buyer never used a Karrier unit. They just shared a supplier.
     
  11. smoorman

    smoorman Sponsor
    Messages: 447

    There are two very different things going on here.

    1. As far as "overloading" the spreader - a 3/4HP electrical spreader is not a 10HP gas spreader. If you decide to make the change, you've got to keep that in mind. You can't set your baffles, etc. the same way. This has nothing to do with the controller. Hopefully your dealer can help you out with this. I'll try to come up with some guidelines and post them this week. I realize it's not fair just to say that its "different".

    2. There IS a service alert out to dealers on a software issue on some of the new controllers. We identified an issue about a week ago, fixed it, and have been shipping replacement controllers to dealers where necessary. This might be responsible for LOUDEDRAM's issue. I will say that not having the controller codes in the instructions (or website) was a major oversight on our part. That will be corrected ASAP.

    I realize that every minute you are down is money out of your pocket. We don't forget that. I realize that talk is cheap - but hopefully we back that up with our actions.
     
  12. gmcddtrucks

    gmcddtrucks Junior Member
    from 4b
    Messages: 8

    Thank you. We searched all over the internet for the meanings of the codes/how to reset/fix the problem and could find nothing. We are going to the dealer tomorrow morning and hopefully will find something out there.
     
  13. loudredram

    loudredram Member
    Messages: 88

    Scott...Thanks I am currently waiting for my new controller from my dealer, hopefully I will get the updated version. My dealer here in jersey is great they hooked me up with an older style controller till my new,one comes in. And yes some more tech. info in the manual would be great, so I can diagnose problem with out running to my dealer for every little thing.....BTW besides the controller issue the salter works great we are actually thinking of upgrading our other 2 vboxes to this style
     
  14. gmcddtrucks

    gmcddtrucks Junior Member
    from 4b
    Messages: 8

    Called the dealer and found that the "F" flashing means that a fuse has blown and the "A" means that it came apart, because we disconnected it trying to figure out what happened. Gonna replace the fuse and see if that works.
     
  15. gmcddtrucks

    gmcddtrucks Junior Member
    from 4b
    Messages: 8

    Replaced the fuse, everything is working good. Hope we have no more problems. Just a though for Salt Dogg - make the fuses externally accessible. Sure is a nice salter when it all comes together.
     
  16. PremierLand

    PremierLand PlowSite.com Addict
    from detroit
    Messages: 1,572

    I have the same problem. I just bought this last week, used it twice and now I have the F and the A : A code flashing....

    Is it the fuse inside the controller or what. I need this fixed ASAP. I have a full load of salt in it right now and I need this to work.

    Thanks!
     
  17. MKEPETE

    MKEPETE Junior Member
    Messages: 3

    saltdogg fuse

    there are (5) 30 amp fuses inside the controller that plug into the circuit board.
     
  18. ARCTIC1000

    ARCTIC1000 Junior Member
    Messages: 12

    spreader

    i have had the same problems with mine , from what i have noticed its a starting up issue , that it seems there is an over load or amp draw that tripes the box and it makes a clicking i have turned it off and on and it will start to work but not for long . i called dan @ buyers tech dept , he said i needed a new box part #3016212 that would fix it , so i picked one up on sat from my dealer installed it in the shop with the truck loaded with salt , sprayed salt all over and thought i was good , went to the job @ 2am ready to salt turned it on it worked for 5 min then same issue code " A" went back to shop pissed !!!
    installed the orginal box went back out it worked great that nite , the next nite back out to salt hit the switch and code "A " again " wtf" so i called dan back tue am & left him a voice mail with my concerns . "and no return call" so i called today and got dan on the phone gave him the story and guess what we need another box . i called my dealer and said i need another box i will be in there in the am to get it ,my sales men also informed me that they are not seling this spreader any more due to the 20 units they have installed and all have problems ,companys are returning them daily , and the dealer is not getting any conncessions from buyers for the labor to uninstall the units.if the problem is not corrected with this new box , i wil be also returning this spreader . im thinking i should have spent the $ 1,000.00 more for the snow-x 2400

    tx john 586-630-6552
     
  19. 3bladz

    3bladz Senior Member
    Messages: 172

    Boy this is not an encouraging thread. I just bought one of these units and this is not instilling much faith in my purchase. I have not even ran it yet, but sure dont want to find out it doesn't work at 1AM.
    I am very disappointed in the manual. It virtually has no operating instructions.
    If there is a new controller, I want it now. Not after I am loaded with salt and this thing doesn't work.
     
  20. 3bladz

    3bladz Senior Member
    Messages: 172

    Thanks in advance for your "action"