1. Welcome to PlowSite. Notice a fresh look and new features? It’s now easier to share photos and videos, find popular topics fast, and enjoy expanded user profiles. If you have any questions, click HELP at the top or bottom of any page, or send an email to help@plowsite.com. We welcome your feedback.

    Dismiss Notice

Problems with handheld controller

Discussion in 'Western Plows Discussion' started by sflem849, Dec 20, 2009.

  1. sflem849

    sflem849 Member
    Messages: 45

    Sorry to post a stupid question right off the bat, but here goes.
    I had a loser hook my plow up for me. Long story short, it took over two weeks and he still didn't do it right. I had to sit with him today while he "finished" the job. We are still missing the bolt that goes up by the stearing box on the plow mount, but it interferred with the steering box and wouldn't go...but I digress.
    Now I am having problems with the handheld controller. It was hooked up to be always hot so it was never off even when the key was off. I don't like that and it will be changed when I get a chance. For now I just unplug it when the plow is not in use.
    I hooked the plow up tonight to try and chip away at my dad's parking lot and the controller would not light up. I hit the power button and nothing. No lights, no movement, nothing.
    I have seen the sticker that says to use 6 amp fuses only or the controller will die. I check the line for fuses and see nothing in line. Just a butt connector where it ties into the brakes. So I open the controller and check for a fuse. No fuse there either, looks to me like he felt that wasn't too important either.
    I have power at the but connector, at the plug, in the controller on the bottom four pins, but not the top three. Now what? Did the dude kill my controller by not putting a fuse in it? What do I check from here?
     
  2. twinman326

    twinman326 PlowSite.com Addict
    Messages: 1,683

    First of all the red wire from the controller must be on an "accessory" pole. So when you turn the ignition key on, the controller will light up. "NOT TO THE WIRE THAT FEEDS THE BRAKE SWITCH.

    If it was wire direct and there was no fuse, then probably the controller board could be burn out.

    Being hook up to the brake light switch, it would seem like you would have to step on the brakes to make the controller activate.

    Just for argument sake, step on the brake pedal and see if the controller light up and work..If it does, then the controller is ok. If this is the case, remove the red wire, and find a pole in your fuse box(using a test light) for accessory (work when only the key is on, or in the accessory position). When the key is in the off position, there will be no power to the controller. Most important, Insert a fuse holder (cut the butt connector) were the butt connector was with a 6amp fuse.

    Keep intouch on how it went..
     
  3. sflem849

    sflem849 Member
    Messages: 45

    See answers in red above if it works
     
  4. twinman326

    twinman326 PlowSite.com Addict
    Messages: 1,683

    If it is your controller, here a link were they sell the board. No need to humor.....I was using logic..

    You can install the pc board yourself. Not hard at all. Remove the screws, remove the harness plug from the pc board, install the new board in the reverse order. Just make sure you install the fuse holder with a 6amp fuse, and plug into a accessory slot in your fuse box. ALSO check the brake fuse ( believe it 15amp fuse) to make sure it not blown..use a test light to test it. also make sure the ignition key is on during testing..

    I don't know if you have a
    A) 96460 PC Board & Keypad, 9-Button (V) (v plow) == 199.00

    B) 66793 PC Board, 6-Button (MVP) == (Obsolete Use Part : 69280 type into search and it will bring you to the page) == 77.23

    OR 96463 PC Board, 9-Button 4 pin (V) == 100.83

    C) 56472 PC Board w/Keypad & Label (SB) (straight plow) == 169.91

    Her is the link to the page
    http://www.equipmentspecialistsinc....mount-Controller-Parts--western_controls.html
     
    Last edited: Dec 20, 2009
  5. sflem849

    sflem849 Member
    Messages: 45

    Looks like selection C. I guess that raises the plow install another 169.91 + shipping.

    I meant humor in a nice way :) That is how I started trouble shooting it. I started at the first connection and then went towards the controller.

    Don't worry I will hook it up right! I guess I figured I didn't need to check up on the install since it was done "professionally"
     
  6. twinman326

    twinman326 PlowSite.com Addict
    Messages: 1,683

    He must of charge you and arm and a leg for installing it.

    And for the same price, he screw it up (not being rude).........If that was me, I be asking for a large refund, plus the price of the controller, and the lost of my business..
     
  7. twinman326

    twinman326 PlowSite.com Addict
    Messages: 1,683

    If you have a 8' unimount you also might want to check the brown wire (without cab markers) gray wire (with cab markers) that attaches to the parking lights. This wire energize the relays for the lights. I can have my controller off (plow hook up to the truck), turn my headlight switch on, and my plow light will come on. The controller only control the movement of the plow..

    Here a diagram

    fordpark.jpg

    Here is the PDF. Look on page 18 (same diagram above ) Also look at pages 12, and 13
    http://www.westernplows.com/pdf/63244_032202.pdf

    fordpark.jpg
     
  8. RepoMan207

    RepoMan207 PlowSite Fanatic
    from Maine
    Messages: 5,031

    The fact that the lights aren't swapping over tells me it's not th controller.

    You need to check all the connections under the hood. But I would first start by wiring the switched accessory lead connection in the right manner.

    Do you know which module you have 3 or 4 port? 3 plug or 2 at the grill?
     
  9. twinman326

    twinman326 PlowSite.com Addict
    Messages: 1,683

    Repo;

    I believe he has a unimount 8'.. Some guy install the plow for him..Hook the controller up to the BRAKE light switch..No 6amp fuse or fuse holder, just direct power..He did mention he tested the controller.

    I also mention the controller does not control the head lights..

    I know you and I can help this person...

    ( I believe he might of brought the plow used. Not sure)
     
    Last edited: Dec 20, 2009
  10. RepoMan207

    RepoMan207 PlowSite Fanatic
    from Maine
    Messages: 5,031

    The brake power was a nice touch I thought. I think....no I know, I would of lost it on the guy within minutes of seeing my truck.

    Is it a relay or module setup? If it's ISO, then this will be much easier to track down. In either case I would correct the accessory wire and move on to under the hood. Battery connection, solenoid...something bounced loose in my opinion....or fried due to improper wiring.

    First thing first though, ISO or Relay?
     
  11. twinman326

    twinman326 PlowSite.com Addict
    Messages: 1,683

    If it was me, I would fries the person who install it....Make him pay for the lost of money that could of been made. Any parts that have to be replace.......And even pain and suffering just for the heck of it...

    I was also thinking of the relay......I wonder how he grounded org/blk wire. Knowing him, he hook it to "hot"..
     
  12. sflem849

    sflem849 Member
    Messages: 45

    I am not sure I am smart enough to answer all your questions but I will try.
    - Two plugs coming through the grill. One power from batts the other is lots of pins, must control direction/up/down.
    - When you say lights swap I assume you are talking about the headlights. They do everything just fine. Truck lights are on but plug plow in and plow lights take over. All blinkers work fine as well.
    - I did buy plow used. It was from a local guy. Everything worked when I looked at it. We hooked it up and plugged and unplugged and moved the blade etc and it was good to go.
    - I plowed two days with it and everything worked fine. Up down angle lights, everything (other than the lights on the controller never turning off bc it was hooked constant hot)
    - If you want the backstory, I was supposed to take it to the dealer one Monday in June. My uncle called bc his bosses mechanic would install it "for less than dealer" Well the dealer offered me 25% off bc it was summer and with the economy he was just happy to have something. This would have totalled $300. Uncles boss is a big landscaper and contracts out to the township to plow the roads. SO I figure this dude can't be that bad. He also does custom fab of fire trucks, command vehicles, etc and "has installed a lot of plows."
    So dude takes his time and doesn't think about installing it until November. I drop it off one Sunday and the truck never moved for over two weeks. I called him and said I needed it Sunday night and we would pick it up, done or not. So he started it around supper time that Sunday. It turns out my uncle and I go to help him finish that night so I can get the truck. We ended up wiring most of it. Dude says to hook it into constant hot feeding the brake controller. Then when we were done and the light was always on he said not a big deal. He never said anything about needing a fuse and I didn't know back then. So in the end I actually made the BC connection and didn't put a fuse in, but he was guiding me. This is what makes me think I am going to have a hard time getting the money out of him.
    The story isn't flowing well at all. So since it took forever to get mounted and we had to help in the end anyhow the price went from the $250 he was originally going to charge down to $150. The beauty of it all is that I swapped my uncle blades in this trade and he was going to cover the mounting so the only person that saw the discount on mounting was him not me! (My blade was better than his so he swapped me his blade plus cash) I figure I ended up getting screwed both ways. I should have just taken it to the dealer like I wanted to do in the first place. ALWAYS GO WITH YOUR GUT!!!
     
  13. twinman326

    twinman326 PlowSite.com Addict
    Messages: 1,683

    Good morning..

    Let see if we can get you up and running.

    Have you taken a look at the wiring schematic?

    First thing we need to know if you have a relay or a mod setup?

    Here is what a mod look like (this will be on the driver side)
    ModAA.jpg

    Here is a relay setup. (also on the driver side). You can have two or more relays.(this is my setup)
    relaysAA.jpg

    Second, do you have DRL (day running lights)?

    Third, what kind of plow? If you have a picture, please post

    The more info we have the better we can help, and maybe save you money..I know this is a lot to ask for. we are trying to help resolve the problem..I know other we jump on this post and help as well..That why the information is important.

    ModAA.jpg

    relaysAA.jpg
     
  14. sflem849

    sflem849 Member
    Messages: 45

    I have the two plug system with the relay. I called the dealer and they are about 99% positive it is the PC board in the controller. There is one within an hour that has the PC board for the same price as that internet site. They have two in stock so I will just get it there.
    There is on dealer closed on Mondays that is pretty reasonable. I will check with them tomorrow to see if they are cheaper. They are in a much closer location so I would rather get it there.
     
  15. twinman326

    twinman326 PlowSite.com Addict
    Messages: 1,683

    The good about the controller..The controller does not control the lights. If anything it would seem like the relays are not getting power to switch from the truck to the plow.. Like Repo mention, something could of let loose, or was not tie in correctly..On the driver side, were the signal lens/light ( bulb socket), there should be a "BROWN" wire splice in to the parking light. That wire provides power to the relays so it will switch over to the plow lights. There also should be a purple wire there as well, that is for the turn signal..

    I would check there to make sure the person who install the plow, splice the wires the correct way..

    Takes about 15-20 min to check. If you find the wires are loose or off, and after you repair them, make sure the plow is hook up and both truck and plow harness (look inside the plug and see if there are any pin bent) are connected, then turn the light switch on..If all go well, the plow light should switch on..If you need the wiring schematic, please let me know..

    Also count the pins. either you have a 9pin harness or a 12 pin (plow side)
     
    Last edited: Dec 21, 2009
  16. RepoMan207

    RepoMan207 PlowSite Fanatic
    from Maine
    Messages: 5,031

    ....I'm willing to bet It's not the controller, or not entirely anyway. I had a relay system up until this year, even if the controller isn't plugged in, the lights should swap over once the plow is plugged in. Unless Fords are somehow wired differently were it changes this operation, I wouldn't hold my breath over a controller.

    Now, if the controller doesn't light up with a direct power lead to it, then I too would expect to find the controller to be junk. On the relay systems, the controller will light up even though the plow isn't hooked up were the ISO Module this is not the case.
     
  17. sflem849

    sflem849 Member
    Messages: 45

    The headlights swap over just fine. The entire lighting system is in good condition. I checked it over today. Should there be any additional fuses in the system that were not in place???

    The handheld controller will not light up still. I installed a fuse holder and when I get the PC Board tomorrow I am going to get 6 amp fuses (NAPA doesn't carry them!) I talked to about three dealers today and they said if I have power in the controller but no power at buttons the PC Board is shot. Not that I don't trust you guys, but that is a lot of money if it wasn't the problem.
     
  18. twinman326

    twinman326 PlowSite.com Addict
    Messages: 1,683

    Repo..

    I was just outside looking at my plow...I want to disprove the theory to see if the controller did control the
    the plow lights switching over. Wee, I guess we are right. I made sure the plow was hook up to the vehicle (for ground purpose) I left the controller plug in and flip the head light switch.. Plow lights came on.. I shut off the head light switch, and unplug the controller. Flip the head light switch and the lights switch over to the plow lights.. I just want to make sure I knew what I was talking about.Didn't want to steer anyone in the wrong direction. Sflem stated he has "relays", not mod. I can not test the theory on a mod because I have a relay system.. But I am curious to find out if the mod system works different. Repo, maybe you can find out??

    As for Sflem controller, he said he tested it and nothing.No movement on the plow..Doesn't even light up. Requiring a 6amp fuse suggest the controller can not handle over 6amps. The installer hook it up direct, direct to a brake switch.. I am sorry, but what monkey believes to disregard the 6amp fuse, and say "screw it", I'll hook it up direct.....Aw here we go, a brake switch will do.. The owner won't know the different...

    A person who take a hard person money and walk away smiling. A person like that need to be put on a farm, strap to a fence, and let the lambs have a field day..:D
     
  19. twinman326

    twinman326 PlowSite.com Addict
    Messages: 1,683

    I already made the statement the board might be bad..that why I got you the links...

    Are you saying, you hook up the plow and the lights switch over to the plow when you pull or flip the head light switch (plow and truck harness plug together) ???
     
  20. sflem849

    sflem849 Member
    Messages: 45


    I had a feeling the controller was fried before I even asked the question. You told me in the very first post that was probably the problem. I just asked around to make sure. $170 is a lot of money and I am sure that guy will say it is not his fault.

    I am not totally understanding the second question. When the plow is hooked up and I flip the headlight switch the plow lights (only plow lights) come on. When the plow is unhooked only the truck headlights come on. That end of the system is working fine.