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New Contracts?

Discussion in 'Business Fundamentals' started by born2farm, Sep 26, 2011.

  1. born2farm

    born2farm 2000 Club Member
    Messages: 2,310

    How is everyone else doing as far as selling new contracts this year. I am not talking about renewals, just new contracts. I have been calling and talking my but off the last couple weeks and can not get anybody to return a phone call, let alone let me submit a bid. I have got all of my last years to renew but only two new ones have let me submit a bid. Just wonering how everyone else is getting along. I am starting to get nervous as winter is getting close.
     
  2. BossPlow2010

    BossPlow2010 PlowSite.com Addict
    Messages: 1,032

    Did you leave them the right call back number?
    I did something where I kept giving potential clients my competitors number.
    I didn't get many clients that year. :laughing:
     
  3. swtiih

    swtiih PlowSite.com Addict
    Messages: 1,179

    some people wait till the last minute to sign up
     
  4. Glenn Lawn Care

    Glenn Lawn Care Senior Member
    Messages: 552

    People are not worried about snow right now..... they don't even want to think about it!! I wouldn't worry about it yet.
     
  5. Longae29

    Longae29 PlowSite.com Addict
    Messages: 1,954

    95% are resigned from last year.


    250+ NEW bids put out for the season.....

    7 no's
    3 yes's
    240+ undecided's

    0 returned phone calls.

    Amount of BS spewed by me to woo new customers? can't put a figure on that......
     
  6. cold_and_tired

    cold_and_tired PlowSite.com Addict
    Messages: 1,246

    I bid out two new commercials this year. One yes, one no.

    We already have snow on the peaks and that gets people moving around here. We should have snow on the ground in about a month.
     
  7. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    Everyone is playing the how low you can go this year.Of course I raised my prices!
     
  8. Longae29

    Longae29 PlowSite.com Addict
    Messages: 1,954

    That's why I have to play the #s game, no low prices here!
     
  9. trqjnky

    trqjnky Senior Member
    Messages: 620

    i havent heard **** from anyone. the local school had their meeting. i got that account back. but other than that. just waiting. gonna make follow up phone calls this week. you know what they say, the squeaky wheel gets the grease. or a restraining order
     
  10. born2farm

    born2farm 2000 Club Member
    Messages: 2,310

    Ya I know what you guys are saying. Just a little nervous as this year was the first that I really went out a targeted commercial work hard. I keep calling but when does it get to the point where its annoying. I call once a week and nothing yet.
     
  11. milwaukeevtwin

    milwaukeevtwin Senior Member
    Messages: 335

    accounts

    98 percent of my same ones are a go a couple new ones. I here ya on those calls. If you want it bad enough you will keep trying. It sucks but we always have a few stragglers. I offer a discount if it gets signed before october. It works on a few.
     
  12. swtiih

    swtiih PlowSite.com Addict
    Messages: 1,179

    I've got 2 bids that are going out this week. Still working on pricing for one. I would rather not have the business if the money isn't there. I'm in business for a profit not to just trade dollars. If people think I'm to high they can call the lowballer. Born2farm don't be nervous just keep working hard at new customers
     
  13. Spucel

    Spucel Senior Member
    Messages: 413

    Smart idea on the discount. Gets the paper signed before they started getting other calls from competitors. Thumbs Up
     
  14. born2farm

    born2farm 2000 Club Member
    Messages: 2,310

    Thanks guys. Ya I offerd a discount on my residential stuff if they signed by October 15th. I have not gotten any new phone calls, but maybe my phone will be busy on October 14th. I am going to keep calling these places. Like you said I am not in it to exchange dollars, but if it takes breaking even sometimes to keep both trucks running then I guess thats what I have to do to grow,
     
  15. trqjnky

    trqjnky Senior Member
    Messages: 620

    called today and got 2 new lots with one company. gotta love it, people are starting to make up their mind.
     
  16. MikeRi24

    MikeRi24 Senior Member
    Messages: 563

    Got everyone back from last year, working on a few new things. People just arent ready to think about snow yet. I just hate getting everything together last minute so I like everything planned out so it makes it difficult for me sometimes cuz in the end you dont want to say no but at the same time you dont want to take on too much.
     
  17. Shamrock80

    Shamrock80 Junior Member
    Messages: 11

    I haven't heard **** from anyone either, have a guy that has a good bit of money(family money) that just low balls the **** out of everything. Found out he bid 1k on a residential drive for the year. How the hell i'm I supposed to get work with him bidding jobs like that.
     
  18. Chris112lee

    Chris112lee Member
    Messages: 64

    I havent heard back from a single commercial property I bid on. And up here we are likely to get snow in the next few weeks.

    I bid on 5 new properties this year, and I was hoping to get at least 2
     
  19. coldcoffee

    coldcoffee Senior Member
    Messages: 776

    Cold calling isn't easy. Try to imagine what it's like for the secretary to answer that phone all day, especially now w/ every unemployed & homeless person who owns a shovel calling & add to that every other contractor who's challenged w/ their own business matters. In between they get to take calls dealing w/ complaints, carpet cleaning solicitations & every other service that's as hungry as you are.

    You have to finesse your way through to the decision maker, or as close as you can possibly get to them. Monday mornings & Friday afternoons are the worst times to call almost anywhere. Restaurants usually like to be called around 2:30-4:30 pm. People like to hear their name, so ask for the secretaries name and repeat it, use it again when you say "thank you", use it again 3-4 times if you can make any conversation. If they want to vent about anything, let them. They are used to being abused and feeling unappreciated, but it never gets old hearing kind words. If they sound really busy, ask when the best time would be to call back...or offer to call that person directly so you don't have to bother them again.

    Keep a log book & take good notes. Remember that if it looks like a good account to you, it looks good to everybody else also. The harder it is to reach the right person, the more worth wile the chase. It takes practice....lots of it. If you wait for a cold call to return your call, you will always be waiting.
     
  20. shortboxchevy

    shortboxchevy Junior Member
    Messages: 2

    what exactly do you mean by cold calling? Just calling and leaving a message with anyone "regarding snowplowing"?