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Might have scared potential customers...

Discussion in 'Introduce Yourself to the Community' started by GreenerSideLC, Dec 9, 2009.

  1. GreenerSideLC

    GreenerSideLC Junior Member
    from CT
    Messages: 5

    I think I may have scared away a few potential customers with my pricing method. First off I have plowed for another company for the last 5 years doing condos (using his truck)and will work again with him this year. I have decided to offer plowing to my landscaping customers to pick up some extra money. I have sent out a number of estimates and have gotten a definite answer from 4.
    Here is how I priced:
    2"-5"- base price
    6"-9" base x 1.5
    10"-13" base x 2
    13+ base x 2.5
    Am I making my pricing method too confusing or does it look to be to expensive.
    Should I change my method and just do it by the push?
    Im still trying to figure out the residential pricing
  2. MattR

    MattR Senior Member
    Messages: 218

    It seems fine as long as it is not the same base price for everybody. Each job is different and should be priced accordingly. Example..I am not going to do a really steep and long drive for the same as a short level one.


    P.S. BTW, welcome to PlowSite
  3. D&S snowplowing

    D&S snowplowing Member
    Messages: 40

    id have to say just guess how long a drive way would take u in the estimate like a short single wide drive as the lowest price... but also be willing to negoitate the price a little if they dont like the estimates such as if i have 4 driveways all neighbors i can drop the rate a lil to help them because i dont have to drive to bfe for each one its all one trip so i tell customers if they can get some neighbors to have me plow the price drops
  4. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    If your a expert snow relocation specialist ,you should not have a pricing for those higher snow totals. They should be in rotation and plowed before you get to those totals. They may wonder if your not going to show up until there is 10+ in driveway they might not think they can get to work on time.
  5. the new boss 92

    the new boss 92 2000 Club Member
    Messages: 2,989

    dont use that priceing scale, use some like this and make it clear. i will be here at 2 inches, you will be charged accordingly, and everytime i some up im charging you x amount. also the clean up fee will be 15 dallors to clear the apron of the drivway after the city boys go by!
  6. Greenery

    Greenery 2000 Club Member
    Messages: 2,379

    Ya know I read about all your guys goofy ass pricing
    methods. Just determine how long it will take and tell them a price I mean come on. Do you guys actually get awAy with charging incrementaly like that.
    And did I read that one of you plows your resi's every 2 inches and charge each time? WTF
    maybe with a commercial but not resi's. Just plow them out so they can get out in the morning IF it is a considerable amount other wise wait till it's done snowing
  7. suzuki0702

    suzuki0702 Senior Member
    Messages: 649

    i gotta ask....are you using "his" truck to plow your drives?
  8. redman6565

    redman6565 PlowSite.com Addict
    Messages: 1,411

    GV's right, you dont want to seem like that guy that won't show up until the very end...my experience says most people are willing to pay you the extra trip just to have their driveway cleaned two or three times per a storm rather than letting it accumulate until it stops snowing
  9. asps4u

    asps4u Senior Member
    Messages: 543

    Agreed 100%. Resi customers want to be assured that they will be able to get out of their drive without issue when they need/want to. They don't care about anything else to do with snow plowing. Keep it simple and you'll probably see a higher return on your bids too. Good Luck. :drinkup:
  10. GreenerSideLC

    GreenerSideLC Junior Member
    from CT
    Messages: 5

    Thanks for the responses. I bought a truck a couple of years ago with a plow and figured I would make some money with it. My price is based on the size and difficulty of the driveway and I only charge the amount I quoted for the inches fallen, no matter how many times I plow it.
  11. jb3nh

    jb3nh Member
    from eastern
    Messages: 36

    Greener i use a very similar incremental method + no matter how many times i plow it, and for some customers it works great, for others they just want to make sure they can get in and out of their driveways and get to work on time. I'm close to the ocean, so some driveways might get an inch and a half while a couple miles away others might get 4 and half so I keep a tape measure in the truck. In the future I see myself moving to the per visit method as it seems to be the standard and might make it easier for people to compare bids from one plow operator to the next. For example i lost a very nice driveway for the difference of 5 bucks at storm of 14 inches... Oh yeah and, the incremental method works really great for some people that get frequent deep snow drifts...
  12. ScnicExcellence

    ScnicExcellence Senior Member
    Messages: 352

    I use a basic method 2 to 6 inches and 6 inches plus. that is it. If there is 8 to ten inches i am going twice anyways cannot let it build up too much or they complain.
  13. dchr

    dchr Senior Member
    Messages: 159

    Exactly the same-no confusion for the customer at all and simple to bill/invoice.
  14. BMWSTUD25

    BMWSTUD25 Senior Member
    Messages: 630

    25 x 1.5(Base) + 42%(of last years total) - $5 for every degree above 32 + 24/7 = Total cost to plow per event. might not work for everyone but its easy for me to figure out on my phone in between text messages while plowing.
  15. ppandr

    ppandr Senior Member
    Messages: 619

    I use the same principal but go...up to 8" and 8" and over. The reason I chose to do this was based on easy estimating for new customers. When I am looking for new accounts I used a flier that is a threefold. On the outside it has a space to write down the base rate as well as a confirmation code that the customer uses when they call in (this was a number based on the actual quote). My over 8" rate is 1.75 and I have really had a complaint about it. This way I was able to accurately price the drives quickly and without additional trips, etc. Over the years I have had a great success rate by doing this and have built my residential business twice this way in two different locations.

    We also have the customer decide at how many inches they want us to start which is then entered into a database. I then print route lists based on the actual snow amount that falls.