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Great feelings

Discussion in 'Business Fundamentals' started by Longae29, Aug 19, 2010.

  1. Longae29

    Longae29 PlowSite.com Addict
    Messages: 1,954

    Its always nice to close a new account. But I think the best feeling is when you lose an account for a year, and then get it back the next. Got a signed contract today for an account we had for two years, lost last year due to "price" and got them back this year, because they got what they paid for. "I told you so?" Thats why its good to maintain the relationship and not get bummed about losing out once.
  2. Mick76

    Mick76 2000 Club Member
    from Maine
    Messages: 2,157

    gotta love it! Congrats!
  3. Sawboy

    Sawboy PlowSite.com Addict
    Messages: 1,561

    Love it!!!
  4. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    Surprised they came back. A lot of people won't admit their mistakes.
  5. Matson Snow

    Matson Snow PlowSite.com Addict
    Messages: 1,985

    Congarts....Chalk one up to Quailty and Service over Price....:salute:
  6. hoskm01

    hoskm01 Senior Member
    from AZ
    Messages: 475

    Exactly! Good work. Word will spread and away you go. Congarts!
  7. TCLA

    TCLA 2000 Club Member
    Messages: 2,696

    You bet...dividends do come from a good relationship :drinkup:

    Great job. :salute:
  8. Brian Young

    Brian Young PlowSite Veteran
    Messages: 3,382

    Congrats, hopefully we are getting back one of 2 condo complexes we lost last year. This guy flat out lied and basically stole about 6-8k from them by not salting one time last year (they had 6 slip and falls last year, so I'm told) and hasnt pruned them yet this year. Your right! making good relationships are like gold! This time around its multi year.
  9. JohnnyRoyale

    JohnnyRoyale 2000 Club Member
    Messages: 2,935

    Gotta love it when that happens.