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Great Customer Service from the Karrier Company!

Discussion in 'Commercial Snow Removal' started by Mick76, Dec 26, 2011.

  1. Mick76

    Mick76 2000 Club Member
    from Maine
    Messages: 2,157

    Short of the story, bought a z-200 from Russo equipment. When I recieved it, It didn't come with the wiring harness (the harness was always included in the past when I bought them but anyways) so I called Russo and they sent out the harness... got it all hooked up (not very hard) and I kept on blowing fuses...... I called Karrier via the number on their website and left a message on their machine (didn't think I'd get a call back). Bob Church called back later in the day and after a few brief questions he came to the conclusion that Russo sent the z80 harness..... He shipped out the correct one at no cost to me and have not had any problems with it since......

    Thanks Bob! Thumbs Up

    Oh, and if you've never had one of these things they are the cats a$$!
  2. iceman1

    iceman1 Senior Member
    Messages: 183

    help me what is a Z 200???
  3. BMWSTUD25

    BMWSTUD25 Senior Member
    Messages: 630

    Yeah I guess I haven't heard of it either
  4. Longae29

    Longae29 PlowSite.com Addict
    Messages: 1,954

    Apparently can't say the word. Creates vibration.
  5. Mick76

    Mick76 2000 Club Member
    from Maine
    Messages: 2,157

    z200 is a model of vibrator that Karrier carries
  6. Longae29

    Longae29 PlowSite.com Addict
    Messages: 1,954

    Can you post a pic of where you installed it? I'm thinking of adding a few on to our smaller vboxes
  7. ACA L&L

    ACA L&L Senior Member
    Messages: 362

    Always like to hear short stories like that! I wish everything was that easy, smooth, hassle free......kudos to Bob at Carrier
  8. Rc2505

    Rc2505 PlowSite.com Addict
    Messages: 1,245

    Bob has always been a stand up guy. He will go above and beyond to make sure everyone is happy with his products.