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Follow up calls after submitting a bid

Discussion in 'Bidding & Estimating' started by chev2500plow, Sep 8, 2008.

  1. chev2500plow

    chev2500plow Member
    Messages: 40

    After you submit a bid do you do a follow up call if so how long do you wait?
    Thank you
  2. JK828

    JK828 Junior Member
    Messages: 18

    I don't do any follow up calls for bids. We are busy enough that I will not chase work and I don't want to seem desperate to get the job. If a potential customer has questions or concerns about your bid, they will contact you. I will however do follow ups on our jobs to make sure customers are happy and that the service we provided whether construction or snow removal met their expectations and needs.
  3. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    From the time you mail to a phone call about a week.
  4. dfdsuperduty

    dfdsuperduty Senior Member
    Messages: 597

    what if they tell you that they are still waiting on a few more bids to come in and it could be a couple of weeks
  5. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    Quiz them on it. See what price they are thinking of and bargain with them
  6. QuadPlower

    QuadPlower PlowSite.com Addict
    Messages: 1,056

    It could be a couple of things
    Either they are being nice and they did not choose you or they are waiting on someone to bid cheapier than you. Either way I would say Good Luck, but keep looking.
  7. dfdsuperduty

    dfdsuperduty Senior Member
    Messages: 597

    I dropped off a bid at the holiday in express last thursday the "property manager" was a real pita and asked me why I was dropping the bid off so early in the year and that they wouldn't be signing anything until the end of october. I then told him that bid was good for 30 days and that at the end of october the price would go up due to supply and demand of service. So aside from me venting i have no clue what my point is besides that it is amazing how some of these idiots think that we are going to beg them for their business and that we don't need to plan ahead.:realmad::realmad::gunsfiring::gunsfiring:
  8. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    So people think they are going to be ripped off if they sign to early ,most of the time it costs them more in the end because they are scrambling to find someone and it costs them more in the end.
  9. Pristine PM ltd

    Pristine PM ltd PlowSite Veteran
    Messages: 3,794

    I have got contracts because of the follow-up. Like grandview said, you get a chance to talk when they are looking at your numbers and work it out a bit over the phone if need be.

    At the same time, when we first were starting out and desperate, we bid a couple lots that were huge and we overbid them. Instead of just telling us that we were out to lunch, he told us for 5 weeks that they were still deciding. We called once a week. All he had to do was tell us the truth and we would have been so much better off.

    I will never understand why people are not just honest.
  10. JeffNY

    JeffNY Senior Member
    Messages: 484

    I know this is an old thread, but is it rude to ask how much the winning bid was when you do a follow up?
  11. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    Since you didn't get it ,ask. I just got back a signed contract that I mailed out in Aug. i had forgot about it it came back signed .
  12. Longae29

    Longae29 PlowSite.com Addict
    Messages: 1,954

    I will typically ask why if it was awarded to someone else (which it usually is), and then i'll ask for a rough percentage of how far off our price was.
  13. Superior L & L

    Superior L & L PlowSite Veteran
    from MI
    Messages: 3,035

    The guy that just sits back doesnt get the job. You have to ask for the sale. If not your competition will
  14. BlackIrish

    BlackIrish Senior Member
    Messages: 888

    Although its freaking hard we try to call back 5 times b4 we give up, call backs show that you are interested in their business. And always ask why you didn't get the job, make notes and rebid next season.