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Dont you hate it when...

Discussion in 'Commercial Snow Removal' started by Gusco, Dec 16, 2005.

  1. Gusco

    Gusco Senior Member
    Messages: 117

    You are about 2/3 thru your route and a customer calls from the area you started in and says i need plowed. This one in particular is under aggrement with a trigger if 6 inches. I guess they woke up and tried shoveling it and with all that ice they said forget it. I get mad because i called them this morning while in that area knowing the snow would be heavy with ice. and they said no we will do it. i said ok no problem. Just one of my pet peeves. I told them ill come out but im charging 10 bucks more. they said ok. Still pisses me off.
     
  2. Luppy

    Luppy Senior Member
    Messages: 325

    I don't put up with crap like that from people because all it tells them is that they can pull whatever kinda **** they want.
    I've been at this 17+ years so I took my share of baloney back in the first 5 or 6 years.
     
  3. douglasl330

    douglasl330 Senior Member
    Messages: 356

    I have two that have triggers like that---In my contract with them it states if they call for a push and it's below the set trigger, it's an additional $20--They are trying to save a buck, and sometimes are PIA's. This cuts the BS. The ones that want the triggers are trying to save themselves money the additional fee curtails the phonecalls. Best of luck--this won't help you this season, unless you want to push the issue!!!!!!!!
     
  4. PremierLand

    PremierLand PlowSite.com Addict
    from detroit
    Messages: 1,572

    $10 more??? Should'a did double or nothing.