1. Welcome to PlowSite. Notice a fresh look and new features? It’s now easier to share photos and videos, find popular topics fast, and enjoy expanded user profiles. If you have any questions, click HELP at the top or bottom of any page, or send an email to help@plowsite.com. We welcome your feedback.

    Dismiss Notice

Do the customers ever question?...

Discussion in 'Commercial Snow Removal' started by Letissnow, Jan 10, 2005.

  1. Letissnow

    Letissnow Junior Member
    Messages: 11

    I Just have a general question. When the customers get their bill for your service, has anyone(the customer) ever questioned how many inches you charge them for?
    Say for example..
    Your invoice reads..
    6-9" $100.00

    Do they ever call and say... I though we only had 4".. The news said we only got 4". How would you handle that?

    Thanx :gunsfiring: :redbounce :realmad:
     
  2. winterangel

    winterangel Member
    from Ohio
    Messages: 51

    Not Yet

    Never heard of that, but i've been requested to not do anything even if there is 2" or more until she calls. :nono:
    Even doing the storm we had :dizzy:
     
  3. Vaughn Schultz

    Vaughn Schultz PlowSite.com Addict
    Messages: 1,565

    Hey bud, what I do is in my contract I specify "Totals are per the NWS"(national weather service) in Naperville, or where ever you plow. Then if they have any questions I just go to www.Noaa.com and print it off. cant argue with that. :nono:

    Ps. welcome to plow site :waving: