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Customer gifts

Discussion in 'Commercial Snow Removal' started by Ryan's Snow Rem, Jan 20, 2010.

  1. Ryan's Snow Rem

    Ryan's Snow Rem Member
    from Montana
    Messages: 47

    Just wondering who all gives customers gifts at the end of the season? If so,what do you give and how much in comparison to the amount they spend with you??
     
  2. mycirus

    mycirus Senior Member
    from Mass
    Messages: 589

    Oh I thought this was going to be about Customers giving you gifts. I got a 25 dollar Dunkin Donut gift card with my check. I was very happy. The best gift you can give a customer is great service.
     
  3. Ryan's Snow Rem

    Ryan's Snow Rem Member
    from Montana
    Messages: 47

    I agree 100% with the great service-but just thought it would be a little perk to show them their business matters. Maybe I'm off my rocker on this-but it was kind of how I was raised-to show appreciation for business. But I was just curious who else does this.
     
  4. forestfireguy

    forestfireguy PlowSite.com Addict
    Messages: 1,276

    We do end of year gifts around the holidays, baskets for larger customers, flowers for others, we also send all of our clients a survey, $10 Dunkin Donut Card for all returned.
     
  5. WIPensFan

    WIPensFan PlowSite Veteran
    Messages: 3,485

    Send me your survey, I want a Dunkin card. :D

    Great idea!
     
  6. forestfireguy

    forestfireguy PlowSite.com Addict
    Messages: 1,276

    Sorry Fan, you're slightly outside of our market..........BUT if you'll sign a min 10K seasonal, and meet the CLIENT part of the deal I mentioned. I'd be happy to send you a card anyway.........I'm a nice guy like that.
     
  7. WIPensFan

    WIPensFan PlowSite Veteran
    Messages: 3,485

    I do like Dunkin Donuts but...I'll have to buy my own. :drinkup:
     
  8. Silentroo

    Silentroo Senior Member
    Messages: 147

    Heard of a competitor buying a property manger a car last year. of course she got fired.
     
  9. dlcs

    dlcs 2000 Club Member
    Messages: 2,149

    I give out sacks of potatoes.:laughing:
     
  10. WIPensFan

    WIPensFan PlowSite Veteran
    Messages: 3,485

    :laughing:.........I just keep picturing that in my head...:laughing:
     
  11. skidooer

    skidooer Senior Member
    Messages: 248

    we also send out gift baskets for our larger customers and send a 10% discount voucher for all other full service customers.