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Cash and Carry?

Discussion in 'Introduce Yourself to the Community' started by Jeep_thing, Aug 10, 2014.

  1. Jeep_thing

    Jeep_thing Senior Member
    Messages: 102

    There are literally hundreds of threads and posts on-

    Waiting on a check
    Discrepancy of (verbally) quoted price (after job is done)
    Money owed but still wants plowing
    Blah blah blah


    Question- do any of you smaller guys stick to a COD (cash on delivery) policy, pay per push, or at most collect weekly? Or have customer either meet you outside for payment at time of plow or leave payment in a safe place?
     
  2. SnowFakers

    SnowFakers Senior Member
    from CT
    Messages: 942

    I have a few that do this, but it's mostly a hassle seeing as I come through in the middle of the night, so they aren't awake and then they want me to come get the money before the next storm... I prefer either billing every 15 or 30 days depending on customer or my preference
     
  3. dieselss

    dieselss PlowSite Fanatic
    Messages: 10,983

    Sometimes your dealing with property company's that aren't even in the area
     
  4. Jeep_thing

    Jeep_thing Senior Member
    Messages: 102

    Sorry, I neglected to state- small potatoes, friends and neighbors, residential only. Just getting started.
     
  5. dieselss

    dieselss PlowSite Fanatic
    Messages: 10,983

    Your gunna have that issue no matter what. People don't wanna pay everywhere
     
  6. theplowmeister

    theplowmeister 2000 Club Member
    from MA
    Messages: 2,552

    I make money when my truck is plowing, I dont make $ when Im waiting for the customer to come to the door to go find his checkbook (that he forgot) to write the check to chit-chat (so I dont appear to be rude to a paying customer). I bill monthly or up front for the year.
     
  7. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    You can lose more money waiting to collect a couple of bucks in the driveway. If your plowing then plow, good people will pay ,bad ones won't
     
  8. Jeep_thing

    Jeep_thing Senior Member
    Messages: 102

    True, very true.
     
  9. Chineau

    Chineau Senior Member
    Messages: 447

    If you do enough work you get a tolerance for people owning you money,write it down and keep track of it. A friend who owns property once told me me be ruthless in collecting your cash people always have a reason to hold on to it. If they offer it up front take it the majority of my customers pay up front for seasonal as you take on more work you will figure out a billing system that works for you.
     
  10. thelettuceman

    thelettuceman PlowSite.com Addict
    Messages: 1,216

    I am out $85.00 for the past season from one customer.. I will not be back to do them. I would be out a whole lot more if I waited and waited by collecting in the driveway. What Grandview and others have said is what you should go by.
     
  11. grandview

    grandview PlowSite Fanatic
    Messages: 14,609

    rebill them!:realmad:
     
  12. thelettuceman

    thelettuceman PlowSite.com Addict
    Messages: 1,216

    GV >>> I did. They can take the $85.00 and put it where the sun don't shine !!!
     
  13. jhenderson9196

    jhenderson9196 Senior Member
    Messages: 615

    I imagine the the end of the driveway might have a little extra snow in it 1st storm next season.
     
  14. Jeep_thing

    Jeep_thing Senior Member
    Messages: 102

    Thank you both for showing me the other side of it
     
  15. OldSchoolPSD

    OldSchoolPSD Senior Member
    Messages: 242

    I think it really depends on the scale that you operate on. I have a full time accountant and she knows that we collect every dollar that we bill. She is salary so she's getting paid regardless. We pursue every unpaid invoice, no matter how small. I have been to court for less than $85.

    I have a reputation in my trade and because of that I rarely get jerked around on payment. The guys that do jerk me around don't do it more than once. If you have the means to pursue them, I would say bill the clients net 15 or 30 or whatever and when things slow down in spring you have all summer to collect on the deadbeats.
     
  16. Chineau

    Chineau Senior Member
    Messages: 447

    If only it was $85.00, I have had some far more expense lessons, Learn well the first time.
     
  17. thelettuceman

    thelettuceman PlowSite.com Addict
    Messages: 1,216

    I'll do better than that ... I will make sure that the ex customer sees me telling the new guy about non-payment.:realmad:
     
  18. We don't do any work without a credit card on file. In the event that a client wants our services that we bump into on the road we have mobile credit card machines in the trucks. We accept all major credit cards and debit right there from behind the steering wheel.

    988847_223507737848807_94313907_n.jpg
     
  19. Broncslefty7

    Broncslefty7 Senior Member
    Messages: 656

    we use the square POS system in our retail store and all of my techs use it in the field works great and i get emails every time the cash register opens or a card gets swiped in the field.
     
  20. Chineau

    Chineau Senior Member
    Messages: 447

    Each of those methods have a cost component x percent of sale, is it justified for your operation only you can decide that. Some how I don't think some one from the shopping mall is going to come out and swipe at 3 a.m.