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Brand New Fisher X-treme V BROKEN!!

Discussion in 'Fisher Engineering Discussion' started by weeman97, Dec 4, 2008.

  1. weeman97

    weeman97 Senior Member
    Messages: 376

    :realmad: first night out! only when i got home from 13hrs of plowin i notice my driver side wing was loud. i get out to inspect it and low and behold both driver side trip springs real loose. take the truck to CPW and they said/ showed me that the trip edge bar broke the weld and bent. they said i had to hit a crub HARD which i did not. i only had what seemed and felt the regular trips. no truck stopping, teeth breaking trips! any clue if it was a factory fault or just anty up and pay the 650.00 for the new D.S. trip edge bar installed? please help! like i said first timeout, plow should hold if i spend 7k on it!:mad:

    off rant.
     
  2. svt2205

    svt2205 Member
    Messages: 58

    Any time a weld fails, it's important to understand where the failure actually occured. If a weld fails in the joint itself, that's an indicator of a welding process or material issue. Such as insufficient weld penetration or contaimination (materials not clean). Ideally the weld should be stronger then the base metals that are joined. If the joint fails in the base material, it could still be the result of a poorly controlled weld, where too much heat was applied and the metal was weakened in the heat effected zone.

    Try posting a few close up shots of the failure, maybe we can see something that might help. But, if your dealer is claiming you hit a curb hard, there should be other evidence of that. Namely where did it supposedly hit.

    Personally, I'd call Fisher directly and see what they say. I know you're pissed, and you have every right to be, but keep the conversation cool and professional. That alone can go a long way.

    Hope this was helpful in some way.
     
  3. weeman97

    weeman97 Senior Member
    Messages: 376

    thanks for the advice. i was really calm with the guys at CPW we joked laughed. i'll take pics 2maro. also the guys at CPW said this was the first plow they have seen do this. that kind of made me think.:waving:
     
  4. tls22

    tls22 PlowSite Veteran
    Messages: 4,263

    It happens man, just get it ready bu Friday night! How the new truck push? we need some pics bud!:drinkup:
     
  5. Gicon

    Gicon Senior Member
    from MA
    Messages: 989

    No, you should definitly not have to pay for that. The plow is under warranty, and furthurmore, even if you did hit a curb, you would have to hit one so hard, the least of your problems would be the plow. These plows are meant to hit things and meant to trip. Thats a BS excuse in my opinion. Someone should cover the cost of this repair, and its not you.
     
  6. beatle78

    beatle78 Senior Member
    Messages: 175

    second that... if you hit something you would see other damage!

    Be professional, but make them fix it!!
     
  7. weeman97

    weeman97 Senior Member
    Messages: 376

    should i start with fisher or cpw?
     
  8. RepoMan207

    RepoMan207 PlowSite Fanatic
    from Maine
    Messages: 5,037

    Call Fisher direct. (207) 701-4200. You may want to PM Brian too, just give him a heads up, he maybe able to help you in the long run if you get Resistance. Stick your neck out man, fair is fair. These plows cost some serious dough, and are meant for for what they do. If you don't have any obvious signs of abuse on a brand new plow, and something is broken already, It's not your problem.
     
  9. weeman97

    weeman97 Senior Member
    Messages: 376

    thanks repo
     
  10. RepoMan207

    RepoMan207 PlowSite Fanatic
    from Maine
    Messages: 5,037

    good luck man.
     
  11. weeman97

    weeman97 Senior Member
    Messages: 376

    just got off the phone with fisher...they said take the truck to cpw and have them take pics and send them to fisher and will go from there
     
  12. RepoMan207

    RepoMan207 PlowSite Fanatic
    from Maine
    Messages: 5,037

    I would take some of your own pictures if you have a good camera. For your records as well as theres. Don't be shy to use another Fisher dealer if you have issues with CPW.
     
  13. mercer_me

    mercer_me PlowSite Fanatic
    Messages: 6,361

    I can't believe that your warenty won't cover that. If Fisher dosn't pay for that it's just wrong.
     
  14. TEX

    TEX Senior Member
    Messages: 606

    please let us know what happens.
     
  15. beatle78

    beatle78 Senior Member
    Messages: 175

    FYI, you don't have time to wait for them to "decide" what to do.

    You need to put your foot down and tell them to fix it ASAP!! You don't need to be rude, but be stern and do not back down.
     
  16. weeman97

    weeman97 Senior Member
    Messages: 376

    yes cpw took pics on a camera phone all they had as warranty guy was out sick. and seemed real egar to help, i have a good repor with them i'm not a big buyer but i made sure they know me and take care of me. i also took pics on my digital camera will upload and post shortly.
     
  17. Midwest BuildIt Inc

    Midwest BuildIt Inc PlowSite.com Addict
    Messages: 1,280

    I got one..........

    IMG_1281.JPG
     
  18. Midwest BuildIt Inc

    Midwest BuildIt Inc PlowSite.com Addict
    Messages: 1,280

    Oh crap, you guys wanted pics of his plow didn't ya....
     
  19. weeman97

    weeman97 Senior Member
    Messages: 376

    HAHAHA NICE!!! any way here are the plow pics
    [​IMG]
    [​IMG]
     
  20. Midwest BuildIt Inc

    Midwest BuildIt Inc PlowSite.com Addict
    Messages: 1,280

    What did they weld that with a soldering gun? lol

    Really, that looks like there wasnt any penetration on those welds, if it was welded at all. I would say that should be warrantied.